Location:
7 days ago
**Location**:Bengaluru
**Experience**: 5+ years
**Shift**: Rotational shift ( Excluding Night Shift)
**Job Code**: JD2208348
**Job Profile**:
We are looking for a service-oriented IT professional with strong communication skills, detailed knowledge of best practice processes, and an excellent technical understanding of IT in a Mac environment.
**Key Responsibilities**:
- Design and maintain network architecture
- Create architectural and design solutions to deploy and implement in IT infrastructure
- Log and track identified system incidents, problems, and changes through resolution
- Provide support for Google Workspace and Okta environments
- Coordinate onboarding and offboarding for employees and contractors and work across departments to improve processes
- Continuously improve the IT Help Desk and reduce the time to resolution of requests
- Ensure that our workplace tech is always “up and running”— Network, Wi-Fi, Internet Access, Zoom Rooms, Room Scheduling, Dashboards, etc
**Key Skills and Qualifications**:
- At least 5 years of hands-on work experience in IT, preferably supporting a startup environment
- Experience managing a Mac environment with a strong understanding of MacOS and hands-on experience with MDM/MAM solutions for MacOS (Kanji or JAMF certificate is an advantage)
- Strong networking fundamentals, including Routers, Switches, Firewalls, VPN, and Wi-Fi (Cisco Meraki and Palo Alto knowledge an advantage)
- Experience and knowledge in Scripting - Python and Bash is a must.
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Location:
7 days ago
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Location:
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