Reservation Executive Remote
1 week ago
Online Cool Work is a leading provider of computer and network security solutions. We're currently seeking a motivated Reservation Executive to join our team, working remotely from anywhere. The Reservation Executive will play a vital role in our organization by managing a diverse portfolio of client accounts and focusing on maximizing customer satisfaction. As a Reservation Executive, you will be responsible for ensuring that our clients receive the highest level of service possible so that they remain satisfied and loyal customers.
**Responsibilities**:
- Effectively communicate with clients to ensure that their needs are met and that they are satisfied with the company's services.
- Provide support to clients in making reservations and managing their accounts.
- Collaborate with other members of the team to ensure that all operations run smoothly.
- Manage and update client records accurately.
- Identify opportunities to improve processes and procedures.
- Meet performance targets set by management.
- Build and maintain strong relationships with clients and stakeholders.
**Requirements**:
- Bachelor's degree in business administration, marketing, or related field preferred.
- At least 2 years of experience in a customer service or reservations role.
- Excellent communication skills, both verbal and written.
- Strong organizational and time management skills.
- Ability to work independently with mínimal supervision.
- Proficient in the use of Microsoft Office Suite or similar productivity tools.
- Ability to multitask and manage competing priorities.
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