Customer Care Executive

2 weeks ago

Barakhamba Delhi Delhi, India Talent Futures Services Full time

**We are hiring for our client based out at Central Delhi
- Barakhamba Road**

**Position: Customer care Executive**
**Desired Experience: 2-3 years**
**Salary: 30-40K**
**Job Type
- Full Type/ Permanent/ WFO**
**Working Days: Monday-Saturday**

**12+ or any degree is preferred.**
**Prior experience with customer service/telesales and call centres in relevant job roles.**
**Customer-oriented attitude with professionalism.**
**Strong multitasking, time management, and target achieving skills.**
**Excellent communication and listening skills with good command of the English language**
**Handle many inbound and outbound calls to customers and clients.**
**Identify the needs of customers, resolve issues and provide solutions.**
**Ensure you follow the customer service script provided by the company for uniformity.**
**Maintain good customer relations.**
**Maintain records of the conversations with the customer and analyze the data.**
**Write and submit timely reports on performance, targets and customer queries.**

**Salary**: ₹30,000.00 - ₹40,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Barakhamba, Delhi, Delhi: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer care Executive: 2 years (required)
- Customer service: 3 years (required)

**Language**:

- Hindi (required)
- English (required)

**Speak with the employer**

+91-XXXXXXXXXX

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