Executive (B2b Travel Support), Pune - India

4 days ago

India Air Arabia Full time

**Date**:23 Dec 2024

**Company**:Air Arabia PJSC (G9)

**Location**:IN

**Country**:IN
- Special Note- This role comes under "CoreOps Service Private Limited", Air Arabia's newly launched Global Capability Center in Pune, India.- CoreOps Services Private Limited (a subsidiary of “Air Arabia PJSC”) caters to the global business operations of the Air Arabia group and provides operations support to the Air Arabia parent company as well as its subsidiaries, joint ventures and associates worldwide. “CoreOps” focuses on centralizing, standardizing, and streamlining processes for efficient functioning of the business.**Job Purpose**
- Address and resolve queries from agents, suppliers, and hotels related to B2B travel solutions platform. The primary objective is to ensure that bookings are converted into closed sales in compliance with set service levels, business targets, and standard operational procedures. Training will be provided, making it ideal for individuals with an interest in holidays & travel support services.**Key Result Responsibilities**
- Reconfirm bookings received via system ensuring accuracy and timely confirmations.
- Convert "on request" bookings to confirmed sales.
- Keep track of cancellation requests and ensure bookings are canceled with suppliers accordingly.
- Address and respond directly to hotels and suppliers to resolve issues & close complaints, when needed.
- Follow-up on payments from agents and ensure timely processing of payments to suppliers.
- Coordinate with other team members to ensure workflow continuity.
- Support the wider team to prevent disruptions in service delivery.
- Stay updated on new features and enhancements in the travel system to improve service efficiency and client satisfaction.
- Identify and solve system errors or limitations, reporting them to the Line Manager as needed.
- Ensure compliance with operational guidelines and service level agreements (SLAs).

**Qualifications (Academic, training, languages)**
- Graduate in Tourism (preferred) or an IATA certification for non-tourism degree holders.

**Work Experience**
- 2 years’ experience in holidays/ travel industry.
- Ability to operate and navigate travel booking systems effectively.
- Attention to detail and accuracy in handling bookings requests & cancellations
- Good communication skills and a proactive approach to learning in a fast-paced environment.

  • Travel Consultant

    4 weeks ago

    India SAACH Travel Technologies Full time

    Join Our Team at SAACHSAACH is expanding its footprint in the travel industry and is seeking experienced professionals tojoin our Reservations & Sales team.About Us:SAACH is a dynamic organization providing high-quality travel solutions to clients across the globe.We specialize in reservations, ticketing, customer support, and travel operations. As part of...

  • Kollegeapply - Business Development/sales Role - B2b Vertical (1-2 Yrs) Gurgaon/gurugram/pune/chandigarh/kolkata/guwahati/dehradun/bangalore/chennai/lucknow (b2b/corporate Sales)

    3 weeks ago

    India Indo Internet Pvt Ltd Full time

    About KollegeApply - In the ever-evolving world of higher education KollegeApply com stands out as a trusted platform empowering aspiring students to navigate the complex landscape of academic opportunities We provide a seamless way to explore colleges courses exams and admission procedures enabling students to make well-informed decisions about their...

  • Travel for Meetings Planner

    1 week ago

    India American Express Global Business Travel Full time US$ 50,000 - US$ 1,00,000 per year

    Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.Supports internal T4M Meeting Planners by coordinating group air analysis, project...

  • Calling All Experienced Travel Agents

    3 weeks ago

    India Speedbird Travels Full time

    Calling Experienced Travel Agents Work from Home Commission-Based Pan IndiaReady to be your own boss? Join a powerful B2B travel network designed for professionals who want to launch or scale their own travel business—without upfront investment. Why Partner With Us:We provide seamless, world-class technology that connects you to:- Global bedbanks- ...

  • Calling All Experienced Travel Agents

    3 weeks ago

    India Speedbird Travels Full time

    Scale your Travel business . Are you an Experienced Travel Agents ? Work from Home Commission-Based Pan IndiaReady to be your own boss? Join a powerful B2B travel network designed for professionals who want to launch or scale their own travel business—without upfront investment. Why Partner With Us:We provide seamless, world-class technology that...

  • Assistant Territory Manager

    3 weeks ago

    India HyrEzy Talent Solution Full time

    Assistant Territory ManagerExperience Freshers- Requirement Must have a Laptop Two Wheelers- Location Gurgaon Sonipat Rajpura Jaipur Mumbai Pune Ahmedabad Hyderabad and Chennai- Working days Monday to Saturday - Interview Process 2 Rounds Virtual About company We are a pan-India adventure travel company with a mission to build a community of...

  • B2b Sales Executive

    2 days ago

    India Optimhire Full time

    **Company Overview**: Optimhire is a leading firm in the None industry, providing recruitment-specific solutions to help companies fill their current openings and grow their business. With outstanding growth potential, Optimhire is an industry leader that offers a startup environment where employees are pushed and challenged to grow. **Role and...

  • Territory Sales Executive

    3 days ago

    India Bunge Full time

    Location : Kolkata City : Kolkata State : West Bengal (IN-WB) Country : India (IN) Requisition Number : 35807 **Business Title**: Territory Sales Executive - B2B (Kolkata) **Global Job Title**: Executive **Reports to**: Manager **Global Function**: Commercial **Global Department**: Sales **Role Purpose Statement**: To manage the B2B Business (Bakery...

  • Executive - Marketing - B2b Segment (0-3 Yrs) Anywhere In India/multiple Locations (marketing/pr/advertising)

    4 weeks ago

    India Snaphunt Full time

    Strong opportunities to progress your career- Fantastic work culture- Upskilling according to Industry requirements- Our client is on the hunt for passionate individuals to help us create tangible impacts in a dynamic and results driven market Responsibilities - Identify and pursue new business opportunities in target markets B2B industrial clients -...

  • Comprint- Channel Sales It-executive- Pune/mumbai

    4 days ago

    India ConsultBae Full time

    **Job Title**:Channel Sales Executive - IT Hardware Products **Company**: Comprint Tech Solutions **Location**: Mumbai and Pune, India We are seeking an enthusiastic, motivated Channel Sales Executive to join our team. This individual will play a critical role in developing and nurturing a channel for distributors of our refurbished and new IT Server,...