Catalog Assistant, In-vas

14 hours ago

Bengaluru, India ASSPL - Karnataka Full time

Bachelor's degree

Are you customer obsessed, flexible, smart and analytical, strategic yet execution focused and passionate about e-commerce? Are you an experienced, entrepreneurial leader with a strong work ethic? If yes, this opportunity at Amazon Home Services will appeal to you.

In this role, you will be responsible for working closely with Service Providers, Customer Service team, Customer outbound process, Service category team and Operations to identify the gaps in fulfillment of a service provided to the customer and work with them to alleviate their acute/short-term issues. You will partner with program and product management team as well to identify long-term fulfillment features and programs to improve customer experience on the Amazon Home Services business in A.in.

Key job responsibilities

Under general supervision, follow pre-defined processes, guidelines, and SOPs to perform tasks with high levels of accuracy and productivity

Tasks including interacting and coordinating with customers, gathering and presenting customer feedback and ensuring Amazon remains competitive, wide selection and good product information and solving challenging operational goals. Also include maintaining records of work, tracking business workflow, escalating deviations.
- Report audit results and communicate them to others within the organization.
- Analyze data and identify new trends/patterns.
- Identify generic patterns in cx escalations and to be translated into guidelines and SOPs to improve overall escalation process.
- Provide feedback to streamline existing processes to help the team achieve more consistent results with high quality.
- Should be open to working on Saturday & Sunday, with any other 2 days of the week as off.

  • Catalog Assistant, VAS

    4 days ago

    Bengaluru, India ASSPL - Karnataka Full time

    Are you customer obsessed, flexible, smart and analytical, strategic yet execution focused and passionate about e-commerce? Are you an experienced, entrepreneurial leader with a strong work ethic? If yes, this opportunity at Amazon Home Services will appeal to you.We are looking out for candidates for Catalog Specialists.In this role, you will be responsible...

  • Catalog Assistant, VAS

    5 days ago

    Bengaluru, India Amazon Full time

    Are you customer obsessed, flexible, smart and analytical, strategic yet execution focused and passionate about e-commerce? Are you an experienced, entrepreneurial leader with a strong work ethic? If yes, this opportunity at Amazon Home Services will appeal to you. We are looking out for candidates for Catalog Specialists. In this role, you will be...

  • Catalog Assistant, VAS

    19 hours ago

    Bengaluru, India Amazon Full time

    This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Are you customer obsessed, flexible, smart and analytical, strategic yet execution focused and passionate about e-commerce? Are you an experienced, entrepreneurial...

  • Catalog Assistant, VAS

    6 days ago

    Bengaluru, Karnataka, India Amazon Full time ₹ 45,00,000 - ₹ 90,00,000 per year

    Are you customer obsessed, flexible, smart and analytical, strategic yet execution focused and passionate about e-commerce? Are you an experienced, entrepreneurial leader with a strong work ethic? If yes, this opportunity at Amazon Home Services will appeal to you.We are looking out for candidates for Catalog Specialists.In this role, you will be responsible...

  • Catalog Assistant, VAS

    1 day ago

    Bengaluru, India Amazon Full time

    Job Description Description Are you customer obsessed, flexible, smart and analytical, strategic yet execution focused and passionate about e-commerce Are you an experienced, entrepreneurial leader with a strong work ethic If yes, this opportunity at Amazon Home Services will appeal to you. We are looking out for candidates for Catalog Specialists. In this...

  • Catalog Assistant

    6 days ago

    Bengaluru, Karnataka, India Nimbus Roots Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Online Catalogue Assistant Location: Bangalore, India Experience: 1–2 years (E-commerce preferred) Company: Nimbus Roots – Brand Accelerator About Nimbus Roots:Nimbus Roots is a tech-driven brand accelerator helping D2C and retail brands scale across e-commerce, modern trade, quick commerce, and offline distribution. We partner with high-potential...

  • Catalog Specialist I, VAS

    4 days ago

    Bengaluru, Karnataka, India Amazon Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    re you customer obsessed, flexible, smart and analytical, strategic yet execution focused and passionate about e-commerce? Are you an experienced, entrepreneurial leader with a strong work ethic? If yes, this opportunity at Amazon Home Services will appeal to you.We are looking out for candidates for Catalog Assistant (FTC – Contract Role)In this role, you...

  • Catalog Specialist I, VAS

    6 days ago

    Bengaluru, Karnataka, India Amazon Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    DESCRIPTIONre you customer obsessed, flexible, smart and analytical, strategic yet execution focused and passionate about e-commerce? Are you an experienced, entrepreneurial leader with a strong work ethic? If yes, this opportunity at Amazon Home Services will appeal to you.We are looking out for candidates for Catalog Assistant (FTC – Contract Role)In...

  • Catalog Assistant, Vas

    6 days ago

    Bengaluru, India ASSPL - Karnataka Full time

    Job summary Are you customer obsessed, flexible, smart and analytical, strategic yet execution focused and passionate about e-commerce? Are you an experienced, entrepreneurial leader with a strong work ethic? If yes, this opportunity at Amazon Home Services will appeal to you. In this role, you will be responsible for working closely with Service...

  • Catalog Assistant, Vas

    2 days ago

    Bengaluru, India ASSPL - Karnataka Full time

    Bachelor's degree Are you customer obsessed, flexible, smart and analytical, strategic yet execution focused and passionate about e-commerce? Are you an experienced, entrepreneurial leader with a strong work ethic? If yes, this opportunity at Amazon Home Services will appeal to you. In this role, you will be responsible for working closely with Service...