Catalog Assistant, Vas

1 week ago

Bengaluru, India ASSPL - Karnataka Full time

Bachelor's degree

Are you customer obsessed, flexible, smart and analytical, strategic yet execution focused and passionate about e-commerce? Are you an experienced, entrepreneurial leader with a strong work ethic? If yes, this opportunity at Amazon Home Services will appeal to you.
In this role, you will be responsible for working closely with Service Providers, Customer Service team, Customer outbound process, Service category team and Operations to identify the gaps in fulfillment of a service provided to the customer and work with them to alleviate their acute/short-term issues. You will partner with program and product management team as well to identify long-term fulfillment features and programs to improve customer experience on the Amazon Home Services business in A.in.

Key job responsibilities
Under general supervision, follow pre-defined processes, guidelines, and SOPs to perform tasks with high levels of accuracy and productivity
Tasks including interacting and coordinating with customers, gathering and presenting customer feedback and ensuring Amazon remains competitive, wide selection and good product information and solving challenging operational goals. Also include maintaining records of work, tracking business workflow, escalating deviations.
- Report audit results and communicate them to others within the organization.
- Analyze data and identify new trends/patterns.
- Identify generic patterns in cx escalations and to be translated into guidelines and SOPs to improve overall escalation process.
- Provide feedback to streamline existing processes to help the team achieve more consistent results with high quality.
- Should be open to working on Saturday & Sunday, with any other 2 days of the week as off.

Bengaluru, KA, IND

  • Catalog Assistant

    2 days ago

    Bengaluru, Karnataka, India Nimbus Roots Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Online Catalogue Assistant Location: Bangalore, India Experience: 1–2 years (E-commerce preferred) Company: Nimbus Roots – Brand Accelerator About Nimbus Roots:Nimbus Roots is a tech-driven brand accelerator helping D2C and retail brands scale across e-commerce, modern trade, quick commerce, and offline distribution. We partner with high-potential...

  • Catalog Specialist I, VAS

    14 hours ago

    Bengaluru, India Amazon Full time

    re you customer obsessed, flexible, smart and analytical, strategic yet execution focused and passionate about e-commerce? Are you an experienced, entrepreneurial leader with a strong work ethic? If yes, this opportunity at Amazon Home Services will appeal to you. We are looking out for candidates for Catalog Assistant (FTC – Contract Role) In this role,...

  • Catalog Assistant, Vas

    4 days ago

    Bengaluru, Karnataka, India ASSPL - Karnataka Full time

    Bachelor's degree - Speak, write, and read fluently in English Are you customer obsessed, flexible, smart and analytical, strategic yet execution focused and passionate about e-commerce? Are you an experienced, entrepreneurial leader with a strong work ethic? If yes, this opportunity at Amazon Home Services will appeal to you. In this role, you will be...

  • Catalog Assistant, Amazon

    1 week ago

    Bengaluru, Karnataka, India Amazon.com Full time

    DESCRIPTION Key job responsibilities This job requires the employee to work from Amazon corporate office location in person. Follow pre-defined processes, guidelines, and SOPs to perform audit tasks with high levels of accuracy and productivity. Core responsibilities for this position include: Ability to make logical decisions while performing audit tasks...

  • Catalog Associate, Kitchen

    1 week ago

    Bengaluru, Karnataka, India ASSPL - Karnataka Full time

    Key Responsibilities - Assist sellers / vendors to get well versed with various Amazon tools and provide onsite and office support for catalog creation, listing products, shipment related issues etc. - Guide & help sellers/ vendors for completing on boarding formalities & train them on internal tools. - Handle various types of cases related to inbounding,...

  • Catalog Associate, Sports

    1 week ago

    Bengaluru, India ASSPL - Karnataka Full time

    1. A Bachelor (or higher) degree in Science, Maths or Engineering 2. Excellent knowledge of Microsoft Office, especially Excel 4. Language skills: Fluent English 5. Strong interpersonal and communication skills 6. Proven ability to work effectively to tight deadlines in a fast-paced environment 7. Exemplary performance record, particularly with regard to...

  • Catalog Associate, Sports

    2 days ago

    Bengaluru, India ASSPL - Karnataka Full time

    1. A Bachelor (or higher) degree in Science, Maths or Engineering 2. Excellent knowledge of Microsoft Office, especially Excel 4. Language skills: Fluent English 5. Strong interpersonal and communication skills 6. Proven ability to work effectively to tight deadlines in a fast-paced environment 7. Exemplary performance record, particularly with regard to...

  • Catalog Associate, Kitchen

    2 weeks ago

    Bengaluru, Karnataka, India ASSPL - Karnataka Full time

    **DESCRIPTION**: Key Responsibilities - Assist sellers / vendors to get well versed with various Amazon tools and provide onsite and office support for catalog creation, listing products, shipment related issues etc. - Guide & help sellers/ vendors for completing on boarding formalities & train them on internal tools. - Handle various types of cases related...

  • Catalog Associate, Kitchen

    1 week ago

    Bengaluru, Karnataka, India Amazon.com Full time

    DESCRIPTION Key Responsibilities - Assist sellers / vendors to get well versed with various Amazon tools and provide onsite and office support for catalog creation, listing products, shipment related issues etc. - Guide & help sellers/ vendors for completing on boarding formalities & train them on internal tools. - Handle various types of cases related to...

  • Catalog Associate, Toys Category Team

    1 week ago

    Bengaluru, India ASSPL - Karnataka Full time

    1. A Bachelor (or higher) degree in Science, Maths or Engineering 2. Excellent knowledge of Microsoft Office, especially Excel 4. Language skills: Fluent English 5. Strong interpersonal and communication skills 6. Proven ability to work effectively to tight deadlines in a fast-paced environment 7. Exemplary performance record, particularly with regard to...