Catalog Assistant, VAS
1 day ago
Are you customer obsessed, flexible, smart and analytical, strategic yet execution focused and passionate about e-commerce? Are you an experienced, entrepreneurial leader with a strong work ethic? If yes, this opportunity at Amazon Home Services will appeal to you.
We are looking out for candidates for Catalog Specialists.
In this role, you will be responsible for working closely with Service Providers, Customer Service team, Customer outbound process, Service category team and Operations to identify the gaps in fulfillment of a service provided to the customer and work with them to alleviate their acute/short-term issues. You will partner with program and product management team as well to identify long-term fulfillment features and programs to improve customer experience
Roles and Responsibility:
Under general supervision, follow pre-defined processes, guidelines, and SOPs to perform tasks with high levels of accuracy and productivity
Tasks including interacting and coordinating with customers, gathering and presenting customer feedback and ensuring Amazon remains competitive, wide selection and good product information and solving challenging operational goals. Also include maintaining records of work, tracking business workflow, escalating deviations.
· Report audit results and communicate them to others within the organization.
· Analyze data and identify new trends/patterns.
· Identify generic patterns in cx escalations and to be translated into guidelines and SOPs to improve overall escalation process.
· Provide feedback to streamline existing processes to help the team achieve more consistent results with high quality.
· Should be open to working on Saturday & Sunday, with any other 2 days of the week as off.
Basic Qualifications:
- Bachelor's degree
- Speak, write, and read fluently in English
- Experience with Microsoft Office products and applications
- Experience with Excel
Preferred Qualifications:
- Bachelor's degree in business administration, finance, economics, computer science, data science, engineering, or other related field
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
-
Catalog Assistant
2 days ago
Bengaluru, Karnataka, India Nimbus Roots Full time ₹ 8,00,000 - ₹ 12,00,000 per yearOnline Catalogue Assistant Location: Bangalore, India Experience: 1–2 years (E-commerce preferred) Company: Nimbus Roots – Brand Accelerator About Nimbus Roots:Nimbus Roots is a tech-driven brand accelerator helping D2C and retail brands scale across e-commerce, modern trade, quick commerce, and offline distribution. We partner with high-potential...
-
Catalog Specialist I, VAS
2 days ago
Bengaluru, Karnataka, India Amazon Full time ₹ 9,00,000 - ₹ 12,00,000 per yearDESCRIPTIONre you customer obsessed, flexible, smart and analytical, strategic yet execution focused and passionate about e-commerce? Are you an experienced, entrepreneurial leader with a strong work ethic? If yes, this opportunity at Amazon Home Services will appeal to you.We are looking out for candidates for Catalog Assistant (FTC – Contract Role)In...
-
Bengaluru, Karnataka, India Select Source International Full time ₹ 4,00,000 - ₹ 8,00,000 per yearExecutive - 6-8 LPA where 8-lakhs is for the most deserving executive. 3-years of VA is good for this junior roleSrEx LPA. Besides Good communication, they should possess excellent PPT skills. Experience: 3-6 years as VALocation Bangalore.PA-Requirements:Excellent oral and written English communication skills.Proficiency with UK accent.Willingness to work...
-
Associate, Government Claims
1 week ago
Bengaluru, Karnataka, India Onity External Career Site Full timePOSITION SUMMARY: Government Claims department deals with FHA and VA insured loans. Team specifically works to recover Expenses for all FHA/VA insured loans that liquidate by way of foreclosure sale, deed-in-lieu or pre-foreclosure sale (short sale). Govt. Claims dept. is a vital component to the post-default liquidation process and is the final stage where...
-
Associate, Government Claims
2 weeks ago
Bengaluru, Karnataka, India Onity Group Inc. Full timePOSITION SUMMARY:Government Claims department deals with FHA and VA insured loans. Team specifically works to recover Expenses for all FHA/VA insured loans that liquidate by way of foreclosure sale, deed-in-lieu or pre-foreclosure sale (short sale). Govt. Claims dept. is a vital component to the post-default liquidation process and is the final stage where...
-
Product Manager
2 weeks ago
Bengaluru, Karnataka, India Telcovas Solutions Services Full time ₹ 8,00,000 - ₹ 24,00,000 per yearJob Location - Bengaluru preferred - Remote work. If the candidate is from Noida or Hyderabad it will be work from office. Else work from home.About The roleA mid-level Product Manager for Telecom VAS products will be responsible for supporting the development and management of Value Added Services (VAS) within the telecommunications sector. This includes...
-
Site Reliability Engineer
1 day ago
Bengaluru, Karnataka, India Visa Full time ₹ 8,00,000 - ₹ 12,00,000 per yearCompany Description Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure...
-
Communications Assistant
2 days ago
Bengaluru, Karnataka, India Phantom Hands Full time ₹ 4,20,000 - ₹ 6,00,000 per yearJob Title: Client Communication AssistantJob DescriptionWe are looking for a 'Client Communication Assistant' whose primary role would be to manage information flow to our international distributors and worldwide clients, in the language and tone that represents the brand of Phantom Hands. While the content is not very complex, the emphasis is on organising,...
-
Senior Content Writer in Bangalore
2 weeks ago
Bengaluru, Karnataka, India Goodera Full time ₹ 4,00,000 - ₹ 8,00,000 per yearKey ResponsibilitiesDevelop compelling narratives that effectively communicate Goodera's mission, impact, and category leadership.Create and refine content for client campaigns, proposals, and event presentations.Collaborate closely with Sales, Customer Success, Category, and NPO teams to ensure consistency and alignment across all client-facing...
-
4399560-Lead Assistant Manager
2 weeks ago
Bengaluru, Karnataka, India EXL Full time ₹ 12,00,000 - ₹ 24,00,000 per yearDescriptionPosition Title/Responsibility Level Lead Assistant Manager (B2) Function Non-Finance Operations Reports to Manager Supervises N.A. Permanent/ Temporary Permanent Span of Control 6-8 Location Bangalore, India Basic Function Responsible for overall Operations Management Prepare and present reports on team's performance, including service...