
Telecalling Executive
3 days ago
**Job Summary**:
**Key Responsibilities**:
- Make outbound calls to prospective customers to promote products/services.
- Answer incoming calls and address customer inquiries.
- Explain the product or service in detail and handle objections confidently.
- Maintain records of calls and customer information using CRM software or Excel.
- Follow up on leads and maintain good customer relationships.
- Meet daily/weekly/monthly targets and reporting goals.
- Assist in resolving customer complaints and providing accurate information.
- Work closely with the sales/marketing team to ensure a smooth process.
**Requirements**:
- Minimum Qualification: 12th pass or Graduate.
- Experience: 0-2 years in telecalling, telesales, or customer support (Freshers welcome).
- Excellent communication skills in [English / Hindi / Local language].
- Persuasive and confident in handling customer queries and objections.
- Good listening and interpersonal skills.
- Ability to work under pressure and achieve targets.
**Job Types**: Full-time, Permanent
Pay: From ₹13,000.00 per month
**Benefits**:
- Flexible schedule
- Health insurance
- Leave encashment
- Life insurance
- Paid time off
- Provident Fund
**Language**:
- Hindi (preferred)
- English (preferred)
Work Location: In person
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