Sacm - 4 to 6 Years - Bengaluru, Mumbai & Pune

2 days ago


Mumbai, India Capgemini Full time

The purpose of SACM is to Identify control record report audit and verify service assets and configuration items including versions baselines constituent components their attributes and relationships
- Ensure that the SACM process is Fit for Purpose Responsible for the process design
- Perform reconciliation activities to maintain the accuracy of CMDB based on various discovery data
- Monitor and track the KPI Interacting with different stake holders to get the missing information of CI s Co ordination with Vendor suppliers Data owners to achieve results as per the SLA s defined Monitor review and approve Change Tasks assigned within the time frame as per set SLA Manage any new requirements or changes to the Process Responsible for providing any ad hoc reports to the management

**Primary Skills**:

- Asset and Configuration Management
- CMDB
- Service Now

**Secondary Skills**:

- Excellent Microsoft Advance Excel skills Ability to implement improvement initiatives
- Possess good analytical Skills
- Knowledge of Hardware Asset Lifecycle
- Good understanding of ITIL Possess good interpersonal skills for written oral and face to face communication
- Excellent knowledge on various ticketing tools including servicenow remedy



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