Sacm - 6 to 9 Years - Bengaluru & Mumbai & Pune

5 days ago

Mumbai, India Capgemini Full time

The purpose of SACM is to Identify, control, record, report, audit and verify service assets and configuration items, including versions, baselines, constituent components, their attributes, and relationships.
- Responsibilities and Activities '¢ Ensure that the SACM process is Fit for Purpose
- Responsible for the process design
- Perform reconciliation activities to maintain the accuracy of CMDB based on various discovery data.
- Monitor and track the KPI.
- Interacting with different stake holders to get the missing information of CI
- Co-ordination with Vendor/suppliers/Data owners to achieve results as per the SLA defined
- Monitor, review and approve Change/Tasks assigned, within the time frame as per set SLA.
- Manage any new requirements or changes to the Process
- Discovery Knowledge on identifying the gaps using Service Now & Remedy (ADDM) Knowledge of Hardware Asset Lifecycle.
- SLIM is a plan to help you monitor and maintain all your organization various software licenses.
- Taking responsibility for the validity of software compliance position

**Primary Skills**:

- Experience in IT Assets and Configuration Management
- Experience in CMDB and Service Now tool.
- Knowledge on SAM/HAM

**Secondary Skills**:

- Having knowledge and understanding of the major software publishers (Microsoft, Adobe, Oracle, Symantec, IBM/Lotus, Citrix, SAP and other major vendors) licensing programs and their associated licensing terms and conditions in contracts.
- Proficient Microsoft office skills, including Excel, Word, Outlook and web usage.
- Must be self-motivated, organized, proactive and able to source solutions through alternate means
- Excellent verbal and written communication skills as well as strong interpersonal skills.
- The ability to work in a methodical, logical and analytical

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