Marketing Place Ops

2 weeks ago

Pune Maharashtra, India Wipro Limited Full time

Conduct simple keyword research and use SEO guidelines to improve content discoverability and content engagement
Editing and polishing existing content to improve readability
Measuring the content’s success by tracking KPIs like website traffic and conversions
Reviewing, editing and proofreading content

**M͏arketing place OPS**:
**Do**
- Conduct simple keyword research and use SEO guidelines to improve content discoverability and content engagement
- Editing and polishing existing content to improve readability
- Measuring the content’s success by tracking KPIs like website traffic and conversions
- Reviewing, editing and proofreading content

**͏**:

- Conduct simple keyword research and use SEO guidelines to improve content discoverability and content engagement.
- Editing and polishing existing content to improve readability.
- Measuring the content’s success by tracking KPIs like website traffic and conversions.
- Reviewing, editing and proofreading content.

**͏**:

- ** Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client**
- Undertake product trainings to stay current with product features, changes and updates
- Enroll in product specific and any other trainings per client requirements/recommendations
- Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client
- Update job knowledge by participating in self learning opportunities and maintaining personal networks

**͏**:
**Deliver**

**No**

**Performance Parameter**

**Measure**
- 1
- Process
- No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback
- 2
- Self
- Management
- Productivity, efficiency, absenteeism, Training Hours, No of technical training completed

Mandatory Skills: Business Analyst/ Data Analyst(Media).

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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