Tele Marketing Executive
1 week ago
**Roles and responsibilities**:
**Contact centre related**:
1. Communicates with customers in a courteous, professional, co-operative manner
2. Handling calls and responsible for patients registration
3. Assists patients with correct information on the services and educate them on the service provided by AHC
4. Routinely demonstrates superior customer service skills
6. Recognizes and responds appropriately to violent/abusive situations
7. Coordination with various service Delivery department stake holders as and when required
**KPIs**
8. Will be monitored on metrics such as efficiency, ACHT, Hit Ratio, Conversions, NPS & CSAT
**Job Types**: Full-time, Regular / Permanent
**Salary**: ₹10,000.00 - ₹15,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- BTM Layout, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Sales: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
- Health insurance
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