Sales Coordinator

7 days ago


Badlapur ED Thane Maharashtra, India John Galt International Full time

**Position Title**:Sales Coordinator

**Department**:
Sales & Marketing

**Reports To**:
Jt. CEO

**Job Purpose**:
The Sales Coordinator acts as a bridge between field sales representatives, internal teams (production, logistics, finance), and customers. The role involves managing order processing, customer communication, tracking sales data, and ensuring timely follow-up on leads and proposals to support the sales team in meeting revenue goals.

**Key Responsibilities: Sales Support**:

- **Lead Management**:

- Qualify and assign inbound leads to sales reps.
- Track all inquiries in the CRM (e.g., “Contact to Lead” & “Lead to Order” FMS sheets).
- **Proposal Coordination**:

- Prepare quotations, tender documents, and technical-commercial offers in coordination with sales engineers.
- Ensure timely submission of proposals and follow-ups with clients.
- **Order Processing**:

- Coordinate with production and stores teams for material availability and delivery schedules.
- Generate order confirmations, invoices, and delivery challans.
- **Customer Communication**:

- Address customer queries on pricing, product availability, and delivery.
- Handle post-order communications and service requests.

**Data & Reporting**:

- Maintain updated **sales dashboards** (enquiries, quotations, orders).
- Create **MIS reports**, tracking order status, sales pipeline, and customer interactions.
- Monitor outstanding payments and support follow-up for collections.

**Coordination & Admin**:

- Act as the **primary point of contact** for internal coordination between sales, finance, logistics, and production.
- Assist sales reps with scheduling **client meetings, demos, and presentations**.
- Support in planning **exhibitions, marketing events, and dealer meets**.

**Key Skills & Requirements**:

- **Education**: BCom, MSCIT, or similar
- **Experience**: 2-5 years in sales coordination, preferably in B2B/industrial sales.
- **Technical Skills**:

- Familiarity with industrial equipment (process equipment, tools, coatings).
- Proficiency in MS Excel, PowerPoint, and CRM tools.
- **Soft Skills**:

- Strong communication and follow-up skills.
- Multi-tasking and deadline-oriented.
- Analytical and detail-oriented.

**KPIs for Sales Coordinator**:

- **Lead Response Time**: Leads assigned within 24 hours.
- **Quotation TAT**: 100% proposals sent within committed timelines.
- **Pipeline Accuracy**: Maintain >95% accuracy in CRM/FMS tracking.
- **Coordination Efficiency**: Zero delays due to miscommunication between sales and operations.

Salary range - Up to 25k per month

**Job Types**: Full-time, Permanent

Pay: Up to ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Provident Fund

Work Location: In person



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