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Service Advisor
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Job description
Roles and Responsibilities
- Greet customers and offer excellent customer service from intake to release of their vehicles
- Determine and diagnose car issues based on customer description and vehicle condition
- Translate customer-reported problems to actionable work orders for technicians to complete
- Order necessary parts from suppliers and double-check that they are delivered to technicians
- Ensure that automotive work provided to customers meets company quality standards
- Invoice and collect payment from customers for services rendered
- Handle and resolve customer complaints regarding services
- Maintain customer records and enter data into computer databases
Looking for a service advisor who have 2 to 4 years of experience of Automobile industry
Experience
- Minimum 1 years of experience is must.
Qualification
- minimum Graduate / Diploma in automobile Engineering
Location
- Mumbai
- Required skills:
Technical competence
Good communication skills.
The ability to coach and develop others.
Commercial awareness
Conscientiousness
Perks and Benefits
Salary+ Incentive,
PF,
Role After Sales Service & Repair - Other
Industry Type Automobile
Functional Area Customer Success, Service & Operations
Employment Type Full Time, Permanent
Role Category After Sales Service & Repair
**Salary**: ₹18,000.00 - ₹25,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
**Experience**:
- Service Advisor: 1 year (preferred)
Work Location: In person
**Speak with the employer**
+91 9819383402
