Customer Support Executive

2 weeks ago

HSR Layout Bengaluru Karnataka, India Futurerole Inc Full time

**Job Title: Customer Service Exicutive (CSE)**

**Company**: Altruist

**Location**: Kudlu gate

**Employment Type**: Full-time

**Salary**: ₹17,880 CTC, ₹15,500 take-home

**Education**: Graduation

**Language Skills**: Excellent English proficiency required, proficiency in additional languages is a plus

As a Customer Service Representative (CSR) at Altruist, you will be the forefront of our company, interacting with customers to provide assistance, resolve inquiries, and ensure their satisfaction. We are seeking individuals who are passionate about delivering exceptional service and are eager to contribute to our dynamic team.

**Key Responsibilities**:

- **Customer Support**: Handle inbound and outbound customer calls professionally and efficiently.
- **Issue Resolution**: Address customer inquiries, concerns, and complaints promptly and effectively, striving for first-call resolution.
- **Quality Assurance**: Maintain high standards of service quality and compliance with company policies and procedures.

**Requirements**:

- Bachelor's degree or equivalent education.
- Excellent communication skills in English.
- Customer-centric attitude with a passion for helping others..
- Previous customer service experience is preferred but not required..

**Benefits**:

- Competitive salary with additional performance incentives.
- Training and ongoing support.
- Opportunities for career advancement and professional development..
- Vibrant and inclusive work culture with a focus on teamwork and collaboration.

Pay: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Rotational shift

Work Location: In person

**Speak with the employer**
+91 8606152812

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