Kst Supervisor

**Job Title**: KST Supervisor
**Location**: Mangalore
**Department**: Kitchen Service Team
**Reports To**: Kitchen Head
**Position Type**: Full-time

**Job Summary**:
We are seeking a highly organized and motivated KST (Key Support Team) Supervisor to oversee and lead the daily operations of the Key Support Team. The KST Supervisor will be responsible for ensuring efficient workflow, meeting operational goals, and maintaining the quality of work output. This position requires strong leadership skills, attention to detail, and the ability to manage a diverse team in a fast-paced environment.

**Key Responsibilities**:

- **Team Supervision & Leadership**:

- Lead and supervise the KST team to ensure effective and timely delivery of services and projects.
- Manage daily operations, set team goals, and prioritize tasks based on department needs.
- Provide training, guidance, and support to KST team members to improve their performance and skills.
- Ensure that team members adhere to company policies, procedures, and safety standards.
- **Workflow Management**:

- Monitor team performance and ensure tasks are completed within the set deadlines.
- Identify bottlenecks and take proactive measures to ensure smooth operation and efficient workflow.
- Organize and allocate resources to optimize team productivity and effectiveness.
- Prepare and review daily, weekly, and monthly reports on team progress, activities, and outcomes.
- **Quality Control & Improvement**:

- Maintain high-quality standards by reviewing and inspecting team output and resolving any issues or discrepancies.
- Develop and implement strategies to improve operational efficiency, accuracy, and productivity.
- Provide regular feedback and conduct performance evaluations to support continuous improvement.
- **Coordination & Communication**:

- Act as the primary point of contact between the KST team and management, communicating key objectives, expectations, and performance goals.
- Facilitate open communication within the team and with other departments to ensure alignment on project goals and priorities.
- Address any concerns or conflicts within the team and work to resolve them promptly.
- **Reporting & Documentation**:

- Maintain accurate records of team activities, projects, and performance metrics.
- Prepare and present regular status reports to senior management regarding team accomplishments, challenges, and opportunities.
- Document all incidents, complaints, and resolutions, ensuring proper follow-up and tracking.
- **Resource Management**:

- Ensure proper utilization and maintenance of equipment, tools, and other resources required for KST activities.
- Plan and schedule staffing needs to meet the operational demands of the team.
- Assist in budget management and cost control for KST operations.
- **Safety & Compliance**:

- Ensure the team adheres to all safety protocols and company policies.
- Monitor the work environment to ensure a safe and productive workplace.
- Stay updated on relevant industry regulations and ensure compliance with applicable laws.

**Qualifications & Skills**:

- **Education**:

- High school diploma or equivalent (required).
- Bachelor’s degree in Business Administration, Operations Management, or related field (preferred).
- **Experience**:

- At least 3-5 years of experience in a supervisory or leadership role, preferably in a support or operational team setting.
- Experience in managing workflows, coordinating teams, and meeting performance targets.
- Strong understanding of team management and operational efficiency principles.
- **Skills**:

- Excellent leadership and team management abilities.
- Strong communication and interpersonal skills.
- Ability to manage multiple tasks and priorities in a fast-paced environment.
- Proficiency in using office software (e.g., Microsoft Office, project management tools).
- Problem-solving and decision-making skills.

**Personal Attributes**:

- Strong organizational skills with keen attention to detail.
- Ability to motivate and inspire team members to meet performance goals.
- Strong analytical skills and the ability to assess situations and make informed decisions.
- Ability to work under pressure and maintain composure in challenging situations.

**Work Environment**:

- Office-based environment with occasional travel or site visits, depending on operational needs.
- The role may require evening or weekend hours to meet deadlines or support ongoing projects.

**Job Types**: Full-time, Permanent

Pay: ₹18,000.00 - ₹20,000.00 per month

**Benefits**:

- Food provided
- Paid time off

Schedule:

- Day shift
- Evening shift
- Fixed shift
- Morning shift
- Rotational shift

Supplemental Pay:

- Overtime pay
- Performance bonus
- Yearly bonus

**Experience**:

- total work: 2 years (required)

Work Location: In person