Service Monitoring Tool Expert- Mnc Client

Location: New Delhi Experience: 10+ years Role: Not Disclosed Skills Required: CRM Tool (Genesys) Detailed job description: -Must have a full-time degree in MCA/M. Tech/B. Tech/B. E -Minimum 10 years of work experience - Hands-on experience in working on / configuring the CRM tool (Genesys) -Must have led at least 2 implementations of the proposed CRM tool

Observability ExpertWe are seeking an Observability Expert with hands-on experience in Datadog to enhance our infrastructure and application monitoring capabilities.Key Responsibilities:Design, implement, and maintain observability solutions using Datadog for applications, infrastructure, and cloud services.Set up dashboards, monitors, and alerts to...

Level: L1Monitor security alerts and events from tools such as CASB, EDR, WAF, IPS/IDS, and DLP etcPerform initial triage and classification of alerts based on SOPs and playbooks Escalate validated incidents to L2 analysts or engineers as per defined thresholdsConduct routine health checks on security devices (eg, firewalls, antivirus, endpoint...

Level: L1 Monitor security alerts and events from tools such as CASB, EDR, WAF, IPS/IDS, and DLP etc Perform initial triage and classification of alerts based on SOPs and playbooks Escalate validated incidents to L2 analysts or engineers as per defined thresholds Conduct routine health checks on security devices (eg, firewalls, antivirus, endpoint...

**Location - **Gurgaon **Working days - **5 days **Experience - **3 to 6 years **Your responsibilities would include** - Identify and diagnose technical problems reported by clients and provide solutions to resolve them. - Communicate with clients in a professional and courteous manner, understand their needs, and provide appropriate solutions. - Escalate...

Job Title:Dynatrace Integration SpecialistAbout the Role:We are seeking a skilled engineer to take charge of our monitoring and alerting systems.Key Responsibilities:Leverage Dynatrace to its full potential, from initial setup and configuration to fine-tuning alerts and integrating them with our incident management tools.Lead the setup, configuration, and...

**Job Title - Client Service Manager** **Location - Gurugram (under New Delhi Branch)** **What we’ll offer you** As part of our flexible scheme, here are just some of the benefits that you’ll enjoy - Best in class leave policy - Gender neutral parental leaves - 100% reimbursement under childcare assistance benefit (gender neutral) - Sponsorship for...

Primary responsibility will be to provide commercial and administrative support to service departmentCoordinating service activities with inhouse technicians and sub contractorsSpare part management & accountabilityMonitor billings and receivables Required Candidate profile HVAC/Refrigeration/Airconditioning domain experience is MUSTMechanical...

Primary responsibility will be to provide commercial and administrative support to service departmentCoordinating service activities with inhouse technicians and sub contractorsSpare part management & accountabilityMonitor billings and receivables Required Candidate profileHVAC/Refrigeration/Airconditioning domain experience is MUSTMechanical Degree/Diploma...

Position: Client Servicing AssociateAbout SavvytreeSavvytree is a dynamic marketing and communications agency rooted in strategy and driven by creativity. We help brands scale smartly through storytelling, design, and digital solutions that actually move the needle. Whether you're building a brand from the ground up, launching a new campaign, or optimising...