Customer Care Executive

1 week ago

Fort Mumbai Maharashtra, India Maarut Digital Full time

**Job Title**: Part-Time Customer Care Executive
**Company Name**: Maarut Digital

**Location**: Fort Mumbai

**Job Type**: Part-Time

**Company Overview**:
Maarut Digital is a dynamic digital marketing agency that specializes in providing innovative and result-driven solutions for businesses. Our mission is to empower brands with tailored digital marketing strategies, driving growth through cutting-edge technologies and personalized customer engagement.

We’re expanding our team and are looking for a **Part-Time Executive** to join us in our journey of digital excellence

**Job Overview**:
**Key Responsibilities**:

- **Inbound & Outbound Calling**:

- Handle incoming customer inquiries professionally and provide relevant information.
- Make outbound calls to potential leads and customers, driving engagement and generating interest in our services.
- **WhatsApp Marketing**:

- Utilize WhatsApp to interact with leads and clients, promoting services and sending updates.
- Develop WhatsApp marketing strategies to boost customer engagement.
- **Customer Relationship Management (CRM)**:

- Maintain accurate records of customer interactions.
- Monitor and follow up on leads to ensure timely responses and conversions.
- **Reporting & Analytics**:

- Suggest improvements based on campaign results.

**Required Skills & Qualifications**:

- Excellent written and verbal communication skills.
- Ability to work independently with mínimal supervision.
- Strong organizational and time-management skills.
- Positive attitude, eager to learn, and a team player.

**Why Work at Maarut Digital?**
- **Flexible Working Hours** - We understand the importance of work-life balance.
- **Competitive Pay** - Attractive compensation for part-time hours.
- **Growth Opportunities** - Learn and grow with our experienced team in the digital marketing field.
- **Supportive Environment** - Join a friendly, collaborative, and creative team.

**How to Apply**:
If you’re ready to join our dynamic team, please send your updated resume and a brief cover letter to

**Call Us**: 022-2204-8182 | 022-2204-8289
**WhatsApp Us**: +91 845 4881 82

We look forward to hearing from you

**Job Type**: Part-time

Pay: ₹10,422.22 - ₹28,790.02 per month

Expected hours: 30 - 36 per week

Schedule:

- Fixed shift

Supplemental Pay:

- Commission pay
- Overtime pay
- Performance bonus

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

**Speak with the employer**
+91 9867862778

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