Am

2 weeks ago

Noida Uttar Pradesh, India Genpact Full time

**Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and **expertise** in data, technology, and AI.**

**Responsibilities**

**In this role, you will **be responsible for**

**Leading day to day operations and taking care of process metrics**

**Proactive approach in recognizing emerging trends like potential frauds, accuracy, staffing challenges and fix them**

**Identify** process anomalies and get those fixed**

**Drive efficiency in teams every year**

**Provide Critical VOC / observations or bring up patterns to the business in case of any anomalies**

**Resource** should have **ability** to work and **operate** in a high volume and timeline environment to meet Service Level Agreements & customer demands.**

**Proven ability to work with customers and efficient communicating anomalies**

**Qualifications we **seek** in you**

**Minimum qualifications**

**Any graduate**

**Relevant experience in banking operations**

**Experience with Six Sigma tools**

**Preferred qualifications**

**Excellent Interpersonal skills.**

**Experience in managing a banking process**

**Excellent analytical skills, MIS understanding, have a good knowledge of PowerPoint presentations**

**Flexibility to quickly shift priorities, multi-task and prioritize simultaneous requirements in fast paced environment and balance all to completion**

**_Job_**_Assistant Manager_

**_ Primary Location_**_India-Noida_

**_ Schedule_**_Full-time_

**_ Education Level_**_Bachelor's / Graduation / Equivalent_

**_ Job Posting_**_Sep 19, 2024, 9:14:14 AM_

**_ Unposting Date_**_Ongoing_
- Master Skills List_Operations_
- Job Category_Full Time_

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