Asset Coordinator for Gesco

7 days ago


Mumbai Maharashtra, India Dixit Infotech Services Pvt. Ltd Full time

**Scope of Asset**:
The services will cover the IT Assets of Great Ship at its locations.

**The IT assets include**:
❖ Hardware Assets - Servers, desktops and peripherals, network equipment

❖ Software Assets - OS, Standard Office Automation Software, Application Software etc. C. Deliverables:
❖ To Update Complete Hardware and Software Inventory in the database maintained & with the help of tool provided by Great Ship

❖ Maintaining up to date Asset Database of IT Assets and update the system to track the installations, movements and additions and changes if any.

❖ Facilitate all asset changes through formal IMAC process.

❖ Generate mutually agreed asset management reports (Monthly/quarterly)

**Note**: ❖ All IMAC related calls need to be logged at Service desk.

❖ It is assumed that the total IMAC calls will not exceed 10% of the total calls logged for the month.

❖ Mass shifting (exceeding 40-man days’ effort), major upgrades and significant changes in the working environment will not be covered under IMAC & will be considered as onetime projects. D. Delivery Mechanism:
❖ DISPL will have the baseline (Initial) database from Great Ship.

❖ When a user logs a request in the call management system for this effect, the Service Desk would log the call in IMAC Category.

❖ IMAC Calls would be closed as per SLA


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