Customer Service Officer Pune
1 day ago
**Location**: Kharadi, Pune (Work from Office)
**Position Type**: Full-Time
**Mode**: Walk-in Interview Required
- **Fluent English, Hindi, and strong communication skills are essential.**
**Eligibility Criteria**:
- **Education**: Graduate (any discipline)
- **Languages**: Fluent in English & Hindi (No MTI/RTI)
- **Skills**: Confident communication, customer handling, and problem-solving
**Roles & Responsibilities**:
- Handle customer queries across multiple channels (chat/voice)
- Provide clear and accurate product or service-related information
- Ensure high customer satisfaction through professional interaction
- Document customer interactions and escalate issues when required
**Selection Process**:
- HR Interview Round
- **Versant Test (Score 5 required)**
Pay: ₹23,000.00 - ₹29,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Rotational shift
Supplemental Pay:
- Performance bonus
Ability to commute/relocate:
- Pune, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (required)
**Language**:
- English (required)
- Hindi (preferred)
**Location**:
- Pune, Maharashtra (required)
Work Location: In person
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