Customer Service Officer Pune

1 day ago


Pune Maharashtra, India 10xgrowthaccelerator Full time

**Location**: Kharadi, Pune (Work from Office)
**Position Type**: Full-Time
**Mode**: Walk-in Interview Required
- **Fluent English, Hindi, and strong communication skills are essential.**

**Eligibility Criteria**:

- **Education**: Graduate (any discipline)
- **Languages**: Fluent in English & Hindi (No MTI/RTI)
- **Skills**: Confident communication, customer handling, and problem-solving

**Roles & Responsibilities**:

- Handle customer queries across multiple channels (chat/voice)
- Provide clear and accurate product or service-related information
- Ensure high customer satisfaction through professional interaction
- Document customer interactions and escalate issues when required

**Selection Process**:

- HR Interview Round
- **Versant Test (Score 5 required)**

Pay: ₹23,000.00 - ₹29,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Rotational shift

Supplemental Pay:

- Performance bonus

Ability to commute/relocate:

- Pune, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (required)

**Language**:

- English (required)
- Hindi (preferred)

**Location**:

- Pune, Maharashtra (required)

Work Location: In person



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