E-commerce Executive

2 days ago

Ambattur Chennai Tamil Nadu, India JIS BOUTIQUE Full time

The E-Commerce Executive will be responsible for managing day-to-day operations on our online platforms, ensuring seamless inventory management, and enhancing customer experience across e-commerce channels. You’ll play a key role in maintaining product listings, updating stock levels, handling order fulfillment, and supporting our digital sales strategy.

Key Responsibilities:

- Order Fulfillment:

- Address customer queries related to order status, product availability, and shipping.
- Platform Management:

- Manage and update our presence on e-commerce platforms (e.g., Amazon, Flipkart, Shopify).
- Analyze sales data and implement strategies to increase online sales.
- Customer Experience:

- Provide customer support through e-commerce platforms, addressing inquiries and complaints promptly.
- Monitor and improve overall user experience on our online store.
- Sales & Marketing Support

**Requirements**:

- Ability to multitask and work independently in a fast-paced environment.
- Excellent communication in English and customer service skills.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹13,000.00 - ₹15,000.00 per month

Schedule:

- Day shift

Supplemental Pay:

- Yearly bonus

**Experience**:

- E-commerce: 1 year (preferred)
- total work: 1 year (preferred)

Work Location: In person

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