Scrum Master

Overview:
The Scrum Master serves as a servant leader and delivery enabler for the BI Reporting team, ensuring Agile practices are followed, blockers are removed, and delivery of high-impact Power BI dashboards is achieved with quality, speed, and technical robustness.

**Responsibilities**:

- Agile Facilitation
- Conduct all Scrum ceremonies (Daily Stand-ups, Sprint Planning, Sprint Review, Retrospective).
- Coach the team in Agile principles, ensuring consistent adoption of Scrum practices.
- Shield the team from external interruptions and distractions.
- Delivery Support
- Ensure timely delivery of Power BI dashboards and reporting commitments per sprint goals.
- Help manage sprint backlogs, work items, and delivery timelines in tools like Azure DevOps.
- Work with Product Owners to refine user stories and prioritize dashboards/reports effectively.
- Team Collaboration & Enablement
- Foster strong collaboration among BI developers, data engineers, analysts, and business users.
- Encourage cross-functional skill development within the team (Power BI, data modelling, storytelling).
- Drive problem-solving workshops (e.g., data governance issues, dashboard performance).
- Impediment Resolution
- Identify and remove blockers related to data access, tool dependencies, stakeholder decisions, etc.
- Escalate systemic issues to leadership or cross-functional teams as needed.
- Stakeholder Alignment
- Facilitate transparency between the BI team and business stakeholders by enabling demos and report walkthroughs.
- Ensure stakeholders understand progress, roadblocks, and timelines through effective communication.
- Continuous Improvement
- Encourage a culture of feedback and retrospection.
- Track and report team metrics (velocity, burndown, delivery lead time).
- Drive initiatives to improve dashboard quality, governance, and reusability.
- Compliance & Governance
- Ensure the team adheres to BI governance protocols (data security, KPI definitions, publishing standards).
- Support documentation practices to maintain audit trails and lineage visibility.
- Tech Enablement & BI Best Practices
- Manage technology enablement requirements for the team/programs

Qualifications:
Education & Certifications:
Bachelor’s or Master’s degree in Computer Science, Information Systems, Business Analytics, or a related field.
Certified Scrum Master (CSM), Certified SAFe® Scrum Master (SSM), or equivalent Agile certification is mandatory.
Additional certifications in Agile Coaching, Product Ownership, or Project Management (e.g., PMI-ACP, PSM II, ICP-ACC) are a strong plus.

**Experience**:
8-12 years of total experience, with at least 6 years as a dedicated Scrum Master in data, analytics, or BI-focused environments.
Proven experience supporting Business Intelligence and Analytics teams, preferably in an enterprise environment.
Hands-on understanding of Power BI, data modeling, ETL processes, and report lifecycle is a strong advantage.
Demonstrated success facilitating Scrum/Agile delivery in teams working on dashboard/report development, data pipelines, or data warehousing.
Experience working in multi-stakeholder environments with business, IT, and data governance teams.

Technical & Functional Skills:
Deep understanding of Agile methodologies (Scrum, Kanban) and hands-on experience in Agile tools (Azure DevOps.).
Working knowledge of Power BI platform, report publishing cycles, and governance best practices.
Ability to understand BI user personas, data storytelling, and dashboard performance considerations.
Strong understanding of data security, access management, and version control in reporting environments.

Soft Skills & Leadership Attributes:
Excellent facilitation, coaching, and conflict-resolution skills.
Strong verbal and written communication, especially when working with business stakeholders and technical teams.
Track record of driving continuous improvement, team empowerment, and Agile maturity.
Ability to manage dependencies, coordinate with cross-functional teams, and resolve organizational impediments.
A proactive mindset with a strong sense of ownership and accountability.