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Admissions Assistant

3 weeks ago

Madurai Tamil Nadu, India Chess Gaja Full time

**Job Description for Admissions Assistant**

This is a full-time, entry-level position designed for freshers or those with prior internship or project experience. You’ll play a key role in supporting our student recruitment and admissions processes, as well as coordinating with and assisting our existing student community.

**Shift Details**
- Work Timing: 5 AM to 2 PM (During Probation you will be on our regular 9AM to 6PM )
- Work Days: Monday to Saturday (Sunday is the weekly off)
- Probation Period: 3 months (regular working hours during this time)
- Salary Range: ₹16,000 to ₹18,000 (Includes a yearly retention bonus as part of the compensation)

**What We Are Looking For**
- Self-driven individuals with a passion for education and student success
- Strong communication and interpersonal skills
- Excellent organizational skills and attention to detail
- A proactive mindset and willingness to take initiative
- Comfort with tech and eagerness to learn new platforms
- Good written and spoken English and Tamil communication skills
- Basic understanding of customer service principles
- Basic knowledge of chess is a plus (not mandatory)

**Key Responsibilities**
- Conduct follow-up communication with prospective students to address their questions and encourage enrollment.
- Coordinate and schedule meetings, interviews, or information sessions for prospective students.
- Assist with the onboarding process for new students, ensuring a smooth transition into the academy.
- Serve as a primary point of contact for current students, addressing their inquiries and providing support related to academy programs, policies, and resources.
- Coordinate with faculty and other departments to facilitate student support and communication.
- Collect and maintain student data, ensuring accuracy and confidentiality.
- Assist in quality assurance of the student experience.
- Identify areas for improvement in the admissions and student support processes and recommend solutions.

**You Have**
- Strong organizational and time management skills
- Excellent verbal and written communication skills in English and Tamil
- Confidence in using tools like Google Suite (Sheets, Docs), and other communication platforms
- Discipline to work independently in a hybrid setup
- A proactive mindset and willingness to take initiative
- Comfort with tech and eagerness to learn new platforms

**We Can Train You On**:

- Internal workflows and student management systems
- AI Tools and Softwares
- CRM software and other relevant platforms
- Admissions processes, student support procedures, and academy policies
- Effective communication and relationship-building techniques
- The academy's programs, services, and educational philosophy

If you’re looking to kickstart your career at a mission-driven organization that values education and student growth, we’d love to have you on our team

**Job Types**: Full-time, Permanent

Pay: ₹16,000.00 - ₹18,000.00 per month

**Benefits**:

- Paid sick time
- Work from home

Schedule:

- Evening shift
- Morning shift
- Weekend availability

Application Question(s):

- Can you bring your own device? (Laptop and Mobile Phone)
- Do you have or have the ability to get Internet connection with an upload and download speed above 50Mbps?
- Do you currently live in Madurai, and are you able to visit our registered office in the city whenever required (for meetings, training, or coordination)?

This is a hybrid role, and occasional in-person presence at our Madurai office is expected.
- The shift timing is expected to start at 5AM from Monday to Saturday (Sunday is weekly day off), Is that fine with you?

**Education**:

- Bachelor's (required)

Work Location: Remote

Expected Start Date: 01/06/2025