C04 - Ops Support Assistant
15 hours ago
The Fraud Ops Specialist is an entry level position responsible for completing thorough risk assessments when reviewing account activity while also delivering exceptional customer service to our clients. Early fraud detection is critical in minimizing financial impact as well as protecting our client’s account and identity. **Responsibilities**: - Perform investigation of potential fraud activity on existing credit card accounts. - Respond to inbound client inquiries and assist with specific service-related requests and concerns - Provide solutions to client issues through the usage of all available resources under limited supervision - Complete assigned tasks in an accurate and timely manner - Consistently achieve individual and team performance targets - Contact card members to verify charges and recent activity to identify any potential fraud - Ensure a positive customer experience while - Determine specific verification procedures to be used in processing customer’s information **Qualifications**: - 1-3 years relevant experience - Minimum 1 year of customer service experience - Ability to process both inbound and outbound client calls - High attention to detail with the ability to interpret data and organize information - Consistently demonstrates clear and concise written and verbal communication - Demonstrated ability to remain unbiased in a diverse working environment **Education**: - High School diploma or equivalent This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. - **Job Family Group**: Operations - Services - **Job Family**: Fraud Operations - **Time Type**: Full time - Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**. View the **EEO Policy Statement**. View the **Pay Transparency Posting
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Ops Support Assistant
2 days ago
Chennai, Tamil Nadu, India Citi Full timeThe Ops Support Assistant 4 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Assistant 4 serves...
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Ops Support Assistant
2 days ago
Chennai, Tamil Nadu, India Citi Full timeThe Ops Support Assistant 4 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Assistant 4 serves...
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Ops Support Assistant
1 week ago
Chennai, Tamil Nadu, India Citi Full timeThe Ops Support Assistant 4 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Assistant 4 serves...
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Ops Support Assistant
3 weeks ago
Chennai, Tamil Nadu, India Citigroup Full timeThe Ops Support Assistant 4 is an entry-level position responsible for providing operations support services including but not limited to record documentation maintenance storage retrieval of records account maintenance imaging and the opening of accounts in coordination with the Operations - Core Team Additionally the Ops Support Assistant 4 serves...
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Ops Support Assistant
2 weeks ago
Chennai, India Citi Full timeThe Ops Support Assistant 4 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Assistant 4 serves...
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Ops Support Assistant 4
1 week ago
Chennai, India Citi Full timeThe Ops Support Assistant 4 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Assistant 4 serves...
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Rec & Proofing Rep - C04 - Chennai
2 days ago
Chennai, Tamil Nadu, India Citi Full timeWhether you’re at the start of your career or looking to discover your next adventure, your story begins here. At **Citi**, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training...
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Ops Support Specialist
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Chennai, Tamil Nadu, India Citi Full time**C0**4** **Responsibilities**: CSIPL (Citi Services India Private Limited) partners provide critical support to the Account Opening process, encompassing both the establishment and ongoing servicing of Retail Bank Accounts in strict adherence to regulatory guidelines. SBS Deposits supports the Retail Business Portfolio by handling AOM/LLT Maintenance,...
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Ops Support Specialist
4 weeks ago
Chennai, Tamil Nadu, India Citigroup Full timeThe Ops Support Specialist 5 is an entry-level position responsible for providing operations support services including but not limited to record documentation maintenance storage retrieval of records account maintenance imaging and the opening of accounts in coordination with the Operations - Core Team Additionally the Ops Support Specialist 5...
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Chennai, Tamil Nadu, India Citigroup Full timeThe Ops Support Specialist 4 is an entry-level position responsible for providing operations support services including but not limited to record documentation maintenance storage retrieval of records account maintenance imaging and the opening of accounts in coordination with the Operations - Core Team Additionally the Ops Support Specialist 4 serves as the...
