Client Service Representative

14 hours ago

Delhi Delhi, India Wedding Asia LLP Full time

Job description

**Responsibilities**:
Initial Consultation: Meet with couples to understand their vision, preferences, and budget for the wedding.

Budget Management: Help couples set a realistic budget and allocate funds to different wedding elements (venue, catering, decorations, etc.).

Venue Selection: Research and recommend suitable venues based on the couple's preferences and budget.

Vendor Coordination: Source and liaise with vendors (caterers, florists, photographers, musicians, etc.).

Contract Negotiation: Negotiate and finalize contracts with vendors to ensure fair terms and pricing.

Wedding Design & Theme: Collaborate with the couple to create a cohesive theme, including color schemes, decorations, and ambiance.

Timeline Adherence: Develop and manage a detailed wedding day timeline, including the ceremony, reception, and other events.

RSVP Management: Track guest RSVPs and meal preferences, assisting with seating arrangements.

Client Communication: Communicate client briefs clearly to internal teams and external vendors.

Pitch Presentations: Create pitch presentations for clients and detailed checklists for vendors to ensure smooth communication and transactions.

**Skills**:
Event Planning: Ability to understand client requirements and plan events within budget and time constraints.

Vendor Research & Selection: Research vendors (catering, decorators, musicians, etc.) and select the best quality and cost combination.

Negotiation Skills: Negotiate with vendors for favorable terms and prices.

Operations Management: Oversee all event operations, including preparing venues and managing invitations.

Final Checks: Ensure all event elements (tables, technology, etc.) meet the required standards on the day.

Multitasking: Manage multiple clients simultaneously with mínimal errors, even under pressure.

Time Management: Prioritize tasks, delegate work, and manage time effectively.

**Additional Requirements**:
Communication Skills: Excellent verbal and written communication skills.

Ability to Commute: Must be able to commute to South Delhi or willing to relocate.

Professional Appearance: Must dress appropriately for meetings (semi-formals on Saturdays).

Learning Mindset: Eagerness to learn, adapt, and follow a policy of continuous improvement.

Punctuality: Must be punctual and set an example for team members.

Flexibility: Willing to work long hours during peak event seasons or as per project requirements.

**Experience**:
Work Experience: Minimum 2 years of relevant experience (preferred).

Location: South Delhi

Pay: Competitive Salary

**Job Type**: Full-Time

Pay: ₹30,000.00 - ₹40,000.00 per month

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 2 years (preferred)

**Language**:

- English (preferred)

Work Location: In person

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