Customer Care Executive Male

6 days ago

Gurgaon, India BizaccenKnnect Pvt Limited Full time

**Profile**: Associate - Customer Delight
**Location**: Sector 65, Gurugram
**Requirements:

-**:

- Excellent Communication Skills
- Languages : English + Hindi/Tamil/Kannada/Spanish
- Smart Freshers Good with Communication skills
- 6 Months to 3 Years of experience in Customer Support (Preferably in Technical Process or IT Company)
- Client Handling
- Knowledge of Microsoft Excel or Microsoft Suit

**Responsibility**:

- Listening to our B2B Customer’s concerns and handling product related complaints or queries on TAT basis
- Contribute ideas to resolve customer problems to improve productivity
- Maintain and update customer documentation as needed
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Actively listen to the concerns with a Solution Oriented approach
- Manage transactions over CRM
- 6 Days Working / Rotational Shifts / Rotational Week Off_
**Salary -** 17k to 22k + Overtime
**Interview Mode -** Telephonic

**Job Types**: Full-time, Regular / Permanent, Fresher

**Salary**: ₹17,000.00 - ₹22,000.00 per month

Schedule:

- Day shift
- Morning shift
- Night shift
- Rotational shift
- Weekend availability

Supplemental pay types:

- Overtime pay

**Speak with the employer**
+91 9319835749

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