Customer Care Representative

3 days ago

Rajpura, India Nutricana Full time

**Customer Care Representative Job Description**

**Key Responsibilities**:

- Answer incoming calls on the customer care number promptly and professionally.
- Identify customer needs, clarify information, research every issue, and provide solutions or alternatives.
- Forward calls to the appropriate department or staff member when specialized intervention is required.
- Keep records of customer interactions, process customer accounts, and file documents.
- Follow communication procedures, guidelines, and policies with a keen attention to detail.
- Take the extra mile to engage customers, including providing general information about products and services.
- Work closely with the customer service team to develop strategies to improve service quality and efficiency.

**Qualifications**:

- Proven customer support experience or experience as a Client Service Representative.
- Strong phone contact handling skills and active listening.
- Familiarity with CRM systems and practices.
- Excellent communication and presentation

**Salary**: ₹12,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Application Question(s):

- Will you be able to reliably commute to 5 - 10 km outside Rajpura for this job? Our office is located near Ghanaur (Ambala Road) ?

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 2 years (preferred)

**Language**:

- Punjabi (required)

Work Location: In person

  • Sales Tele-caller Field Representative

    1 week ago

    Rajpura, India Future Solar Solution Full time

    JOB Description Telecaller Role and Responsibility - Knowing all the details of the product or service offerings. - Regularly updating and obtaining the lists of individual contact details. - Meet and exceed sales target set by the organization. - Stay updated with market trends to better serve customers. - Identify customer needs and provide solutions...

  • Assistant Professor

    2 weeks ago

    Rajpura, Punjab, India Chitkara University Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    This is a full-time on-site role for an Assistant Professor in the Bakery department .The role will involve teaching and providing guidance in the Bakery .Delivering lectures, practical and tutorials for Bakery, Confectionary and other food production subjects;suggesting and implementing developmental initiatives for the departmentdeveloping and implementing...

  • Dispatch Supervisor

    2 weeks ago

    Rajpura, India NTC Tiles LLP, Unit 5, Rajpura Full time

    Responsible for the efficient and safe scheduling/execution for the company’s logistics and dispatch. Responsible for all order fulfillment paperwork for invoice processing. Ensure customer satisfaction through professional and on time deliveries. Communicate with customers & sales representatives about freight details, delivery times, and special...

  • Sales Associate

    5 days ago

    Rajpura, India PepsiCo Full time

    Responsibilities: **Market** - **Delivering Secondary monthly targets and Gross Revenue growth** - **Planning routes efficiently to increase productivity** - **Increase Net Distribution by increasing number of outlet served** - **Increases Weighted Distribution by increasing SKU count in existing outlets** - **Ensuring stock availability and Rack Execution...

  • Senior Area Sales Manager

    2 weeks ago

    Rajpura, Punjab, India Bunge Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Location : RajpuraCity : RajpuraState : Punjab (IN-PB)Country : India (IN)Requisition Number : 40924Business Title: Area Sales Manager II - B2C (Bulk Pack)Global Job Title: ManagerRole Purpose Statement (Write a brief statement regarding the objective of the position and why it exists):Person will look after entire sales of the said location & manage the...

  • Sales Representative

    1 week ago

    Rajpura, PB, IN Planet F Gym Full time

    Important This is NOT a remote or work-from-home position The selected candidate must be physically present at our facility every working day to perform the required duties For Location - Planet F Gym Rajpura Town Punjab - 140401 About the Role We are looking for a dynamic energetic and highly organized Front Desk Member Services Executive to be the face of...

  • Urgent: Counter Staff

    1 week ago

    Rajpura, PB, IN CHAI NAGRI Full time

    Roles and Responsibilities - Counter Staff Chai Nagri Customer Service Greet customers warmly and take their orders efficiently Provide accurate information about the menu ongoing offers and new products Ensure a pleasant customer experience with polite communication and prompt service Order Handling Process orders through the POS system accurately...

  • (09/10/2025) Senior Executive

    4 weeks ago

    Rajpura, India Bunge Full time

    Job Description Location : Rajpura City : Rajpura State : Punjab (IN-PB) Country : India (IN) Requisition Number : 40450 Job Title 2P /3P Operation Contract Manufacturing Department Technical Job Grade Sr. Executive Reporting to (job title) AGM Contract Manufacturing Overall purpose of job: Ensure Food Safety, Quality Compliance & timely Production of Bunge...

  • [Only 24h Left] Senior Executive

    2 weeks ago

    Rajpura, PB, IN Bunge Full time

    Location Rajpura City Rajpura State Punjab IN-PB Country India IN Requisition Number 40450 Job Title - 2P 3P Operation - Contract Manufacturing Department - Technical Job Grade - Sr Executive Reporting to job title - AGM Contract Manufacturing Overall purpose of job Ensure Food Safety Quality Compliance timely Production of Bunge Products manufactured at 2P...