Customer Service Representative

4 days ago

Gurugram Haryana, India salary hikers LLP Full time

**Customer Service Associate (Voice)**

**Role & Responsibilities**
**- Handle inbound calls or online queries as per client requirements.**
**- Address customer concerns with empathy and professionalism.**
**- Provide accurate solutions using decision-support tools.**
**- Maintain client product/service knowledge and update documentation.**
**- Promote additional products/services as needed.**

**Eligibility**
**- **Education**: UG/Graduates (any discipline).**
**- **Experience**: 0-5 years (international voice process experience preferred).**
**- **Skills**: Strong communication, PC navigation, multitasking, and adaptability.**
**- **Shifts**: Rotational (24/7) including night shifts.**

**Benefits**
**- **Salary**: 15,000 40,000 (in-hand) based on experience.**
**- Performance incentives + PF benefits.**
**- **Transport**: Company-provided cab or self-transport allowance.**

**Contact**

**Khushi: +91 7505838690 | Shiva: +91 7832831126**

**(Call/WhatsApp)**

**Immediate joiners preferred**

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹18,000.00 - ₹40,000.00 per month

**Benefits**:

- Health insurance
- Life insurance
- Provident Fund

Schedule:

- Night shift
- Rotational shift

Supplemental Pay:

- Overtime pay

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (required)

**Language**:

- English (preferred)

Work Location: In person

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