Patient Support Assistant

1 week ago


Mumbai, India Painacea Full time

Job Summary

Facilitate patient flow by notifying the doctor of the patient’s arrival. Answering questions about our

clinic & services - for walk in patients and telephonically. Asking questions to understand patient

requirements & convert calls to appointments. Provide non-clinical support within the clinic

environment and ensures an exceptional patient experience by performing a variety of complex

administrative tasks to support patient care delivery. Outbound calling for patients & tie-ups. Job Responsibilities:
1. Answering questions about our clinic & services - for walk in patients and telephonically.

2. Asking questions to understand patient requirements & convert calls to appointments

3. Helping patient in the PRC’S workflow as per systems manual. Greet, Register, Introduce

visitor / patient to the SOPs of PRC.

4. Connect & Communicate with patients - on Facebook, Whatsapp, phone & in person.

5. Corporate tie - up facilitation for promotional activities

Essential Requirements
- Proven experience as front office representative or other customer service role
- Good knowledge of relevant computer programs (e.g. CRM software) and telephone

systems
- Ability to learn about products and services and describe/explain them to prospects
- Excellent knowledge of English
- Excellent communication and interpersonal skills
- Cool-tempered and able to handle rejection
- Outstanding negotiation skills with the ability to resolve issues and address complaints
- 10+2 essential Graduation will be a plus

**Job Types**: Full-time, Part-time, Fresher
Part-time hours: 36 per week

**Salary**: From ₹12,000.00 per month

**Benefits**:

- Flexible schedule
- Internet reimbursement
- Leave encashment
- Paid sick time

Schedule:

- Day shift

Supplemental pay types:

- Commission pay
- Performance bonus

Ability to commute/relocate:

- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)

**Speak with the employer**
+91 8928402232



  • Four Bungalows, Mumbai, Maharashtra, India Mandke Hospital Support Services Ltd Full time

    Greet and assist patients at the front desk Schedule appointments and follow-up visits Maintain patient records and documentation Coordinate between departments for test reports, referrals, etc. Answer queries in English and Bengali Provide support to patients and their families with compassion **Job Types**: Full-time, Permanent, Fresher Pay:...


  • Sion, Mumbai, Maharashtra, India Cuddles Foundation Full time

    Patient Engagement Coordinator About the role: As a Patient Engagement Coordinator, you will be responsible for providing an unparalleled positive experience for our patients and families. You will work with the Paediatric Oncology Nutritionist in your assigned hospital to ensure that the entire patient journey with Cuddles is best-in-class - right from...


  • Mumbai, Maharashtra, India Zinek Healthcare Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionZinek Healthcare is a medical tourism company that believes in efficiency, accountability and transparency. We aim to make the patients entire medical experience pleasant and stress-free for them and their caregivers.Role DescriptionThis is a full-time On-Site/Hybrid role for an International Patient Assistant/Coordinator based in Mumbai....


  • Mumbai, Maharashtra, India Hospipal.Health LLP Full time

    Job Title: Patient Service Assistant (HospiPal) Company: HospiPal Health LLP Location: Mumbai & MMR Region / Part-time (Flexible Shifts) About the Role HospiPals are non-medical hospital companions who assist patients and families during hospital visits and stays. They ensure comfort, companionship, and help with hospital formalities — like having a...


  • Mumbai, Maharashtra, India Hospipal LLP Full time ₹ 1,50,000 - ₹ 2,50,000 per year

    Job Title: Patient Service Assistant (HospiPal)Company: HospiPal Health LLPLocation: Mumbai & MMR RegionJob Type: Full-time / Part-time (Flexible Shifts)About the RoleHospiPals are non-medical hospital companions who assist patients and families during hospital visits and stays. They ensure comfort, companionship, and help with hospital formalities — like...


  • Mumbai, Maharashtra, India Wing Assistant Full time ₹ 70,000 - ₹ 90,000

    Wing Assistant is one of the world's largest virtual talent platforms. Wing is a venture-backed startup based in Silicon Valley with a globally distributed team. We are seeking an Executive and Personal Assistant to work with C-Suite leaders. This is a unique role, requiring a blend of remote and in-person tasks, as well as executive and personal assistance....


  • Mumbai, Fortis Hospitals Mulund, Fortis Hospital, Mulund Goregaon Link Road, Maharashtra, India Fortis Healthcare Limited Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Assistant Patient Care ServiceThe Assistant Patient Care Service role at Fortis Hospitals Mulund, Mumbai, involves providing support to patients and their families, assisting with daily care activities, and ensuring a comfortable and safe environment. The role requires strong communication and interpersonal skills, empathy, and the ability to work...

  • Patient Counsellor

    2 weeks ago


    Mumbai, Maharashtra, India QI Spine Full time ₹ 2,50,000 - ₹ 5,00,000 per year

    Position OverviewWe are seeking a dedicated and compassionatePatient Counsellorto join our dynamic team. This role is pivotal in providing exceptional patient care and support throughout their healthcare journey. The ideal candidate will possess a strong background in product sales and patient counselling, with a passion for helping individuals navigate...

  • Patient Coordinator

    2 weeks ago


    Mumbai, India ACME HOSPITAL Full time

    JOB LOCATION WILL BE CHEMBUR Greeting and directing patients to examination rooms. - Scheduling patient appointments and making reminder calls. - Informing patients about delays and waiting times. - Obtaining patients’ Basic details for registration in software. - Assisting patients in filling out patient history forms, consent forms, and payment contract...

  • Patient Experience

    2 weeks ago


    Mumbai, Maharashtra, India Sir H.N. Reliance Foundation Hospital & Research Centre Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Company OverviewSir H.N. Reliance Foundation Hospital & Research Centre is a premier multi-specialty tertiary care institution located in Mumbai. With 345 beds, the hospital is renowned for its advanced care in cardiac sciences, gastroenterology, oncology, and more. Recognized for its state-of-the-art technology and infrastructure, the hospital upholds a...