Patient Services Assistant

Job Title: Patient Service Assistant (HospiPal)Company: HospiPal Health LLPLocation: Mumbai & MMR RegionJob Type: Full-time / Part-time (Flexible Shifts)About the RoleHospiPals are non-medical hospital companions who assist patients and families during hospital visits and stays. They ensure comfort, companionship, and help with hospital formalities — like...

Patient Reception: Greet patients and visitors warmly as they enter the clinic, creating a friendly and welcoming atmosphere. - Appointment Management: Schedule, reschedule, and cancel patient appointments using the clinic's scheduling system, taking into account provider availability. Patient Registration: Collect and update patient information, including...

Medical Services/Hospital Full-Time Job ID: DGC00218 Mumbai, Maharashtra 0-5 Yrs ₹1.5 - ₹3.25 Yearly **Job description** **Role & responsibilities** and empathy. - Assist patients in understanding their healthcare options and services offered. - Schedule appointments, follow-up visits, and coordinate care with medical staff. - Maintain patient records...

Reporting to management and performing administrative duties. - Answering telephone calls, as well as screening and forwarding calls. - Scheduling and confirming appointments, meetings, and events. - Welcoming and assisting visitors in a friendly and professional manner. - Handling basic inquiries and sorting mail. - Copying, scanning, and filing...

**Experience - Freshers to 6 years** **Location - Vashi** **Notice period - Immediate joining / 15 days** **Roles and Responsibilities** The primary responsibilities of the role are as follows: - 60% Call Handling 40% personal interaction. - Handling Inbound & Outbound calls. - Dispensing Medicines - Responsible for Patient Management at the centre -...

Ensuring that every patient in the clinic is made to feel comfortable and cared for during their first visit and thereafter every appointment. - Assisting patients in filling forms required by the Doctor for the first consultation, by explaining to them components that they are unclear about. - Understanding from patients their chief concerns, their history...

**Experience - Freshers to 6 years** **Location - Vashi** **Notice period - Immediate joining / 15 days** **Roles and Responsibilities** The primary responsibilities of the role are as follows: - 60% Call Handling 40% personal interaction. - Handling Inbound & Outbound calls. - Dispensing Medicines - Responsible for Patient Management at the centre -...

Answering questions about our clinic & services - for walk in patients and telephonically. 2. Asking questions to understand patient requirements & convert calls to appointments 3. Helping patient in the PRC’S workflow as per systems manual. Greet, Register, Introduce visitor / patient to the SOPs of PRC. 4. Connect & Communicate with patients - on...

Key Responsibilities: - Handle incoming calls from patients or potential clients, resolving queries effectively and professionally - Provide accurate information about services, appointment scheduling, treatment plans, and pricing - Assist in coordinating appointments and follow-ups as per the patient’s treatment schedule - Maintain and update patient...

Reporting to management and performing administrative duties. - Answering telephone calls, as well as screening and forwarding calls. - Scheduling and confirming appointments, meetings, and events. - Welcoming and assisting visitors in a friendly and professional manner. - Handling basic inquiries and sorting mail. - Copying, scanning, and filing...