Telecaller Sales Executive
2 days ago
**About Us**: H & S Immigration specialize in Study Visa and Tourist Visa of UK, USA, CANADA and EUROPE. We are committed to delivering exceptional customer service and building lasting relationships with our clients.
**Role Overview**:
**Key Responsibilities**:
- **Outbound Calls**: Make outbound calls to prospective and existing customers to introduce our products/services, follow up on leads, and drive sales.
- **Customer Engagement**: Engage with customers in a friendly and professional manner, answering their questions, addressing concerns, and providing accurate information about our offerings.
- **Lead Generation**: Identify potential sales opportunities and gather relevant information to generate leads for the sales team.
- **Data Entry**: Maintain and update customer information in our CRM system, ensuring accuracy and completeness.
- **Feedback Collection**: Collect feedback from customers to help improve our services and address any issues or concerns..
- **Compliance**: Adhere to company policies and legal regulations, including data protection and telemarketing guidelines.
**Qualifications**:
**Experience**: 2-5 years experience in telecalling, sales, or customer service is preferred
**Skills**:
- Excellent verbal communication and interpersonal skills.
- Strong listening skills and the ability to build rapport with customers.
- Basic computer skills and proficiency in using CRM software.
- Ability to handle rejection and remain motivated.
**Attributes**:
- Positive attitude and a strong work ethic.
- Ability to work independently and as part of a team.
- Good problem-solving skills and attention to detail.
**How to Apply**:
Pay: From ₹25,000.00 per month
Schedule:
- Fixed shift
- Monday to Friday
- Weekend availability
Supplemental Pay:
- Performance bonus
**Education**:
- Bachelor's (preferred)
**Experience**:
- TOTAL: 4 years (preferred)
- Telecommunication: 2 years (preferred)
- Telecaller in immigration field: 2 years (required)
Work Location: In person
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