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Telecaller Executive

2 weeks ago

Jalandhar Punjab, India Erosteps Private Limited Full time

We are looking for a confident and enthusiastic **Telecaller Executive** to join our team.

**Key Responsibilities**:

- Make outbound calls to potential customers to generate leads.
- Handle inbound calls and respond to customer queries in a professional manner.
- Follow up on leads and maintain strong relationships with existing clients.
- Understand customer needs and offer solutions or services accordingly.
- Meet daily, weekly, and monthly call and conversion targets.
- Provide feedback to the team on market trends and customer requirements.

**Required Skills & Qualifications**:

- Male or Female both can apply.
- Minimum 12th pass or any graduate degree.
- Good English communication skills.
- Prior experience in telecalling, customer service, or sales is preferred.
- Excellent communication skills in Hindi and English (other languages are a plus).
- Good listening skills and problem-solving ability.
- Basic knowledge of computer systems and CRM tools.
- Positive attitude, self-motivated, and a team player.

**Job Types**: Full-time, Permanent

Pay: ₹13,000.00 - ₹15,000.00 per month

Schedule:

- Day shift
- Fixed shift

Supplemental Pay:

- Overtime pay
- Performance bonus

**Experience**:

- Telecommunication: 1 year (required)

**Language**:

- Hindi (required)
- English (required)

**Location**:

- Jalandhar city, Punjab (required)

Work Location: In person