Female Telecaller Executive
4 days ago
**The below mentioned Roles and Responsibilities are required**:
**Requirements & Qualifications**:
- 1-2 years in telecalling, sales, or customer support (preferably in travel/tourism).
- Minimum 12th pass or higher.
- Excellent Written and verbal communication in English (other regional languages are a plus).
- Strong persuasion and negotiation skills.
- Good knowledge of trekking and adventure tourism.
- Basic computer skills.
- Friendly, customer-focused, and result-driven attitude.
**Key Responsibilities**:
- Make outbound calls to potential customers and explain trekking packages, itineraries, and offers.
- Provide accurate and detailed information about trekking destinations, difficulty levels, costs, and inclusions.
- Follow up with leads and convert them into bookings.
- Maintain a database of customer inquiries and update booking records.
- Address customer concerns and resolve queries in a professional manner.
- Keep up-to-date with trekking trends, destinations, and seasonal offers.
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹10,000.00 - ₹15,000.00 per month
Schedule:
- Day shift
- Fixed shift
- Morning shift
Supplemental Pay:
- Overtime pay
- Performance bonus
**Education**:
- Higher Secondary(12th Pass) (required)
**Experience**:
- Telecommunication: 1 year (required)
**Language**:
- Hindi (required)
- English (required)
**Location**:
- Jalandhar city, Punjab (required)
Work Location: In person
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