Service Advisor

2 weeks ago

Delhi, India GoMechanic Full time

**About GoMechanic**

GoMechanic is India’s leading multi-brand car service company, committed to making the car servicing experience hassle-free & easy for everyone. We have created technology solutions that have disrupted the unorganized Auto-servicing industry making the solutions more systematic, reliable, and cost-effective.

We are constantly evolving into newer and better forms and we look for people who are ready to evolve with us. From our humble beginnings as a car servicing aggregator company working primarily with B2B firms in 2016, to are the technology and auto-motive pioneers today. GoMechanic is going places and we want you, our customers, and prospective employees to be with us at every step of our journey.

**Roles And Responsibilities -**

1.) Scheduling and arranging appointments with the customers/clients
2.)Reception and Job Order creation
3.)Co-ordinate between the customer & garage
4.)Check repairs and execution of ongoing work with garages
5.)Quality control and preparation for vehicle delivery
6.)Vehicle on-time delivery and billing to customer
7.)Planning of Existing and new customer acquisition
planning to improve market share and improve overall customer satisfaction
8.)Customer Satisfaction and Complaint Management
9.)Process implementation for cost control

**Desired Skills Required**:
1.)Degree/Diploma in Automobile Engineering
2.)Good communication skills Knowledge of the Automobile Service Industry
3.) Proficient knowledge and experience of Passenger Vehicle

**Salary**: ₹19,000.00 - ₹20,000.00 per month

**Benefits**:

- Health insurance
- Life insurance
- Provident Fund

Schedule:

- Day shift
- Morning shift

Supplemental Pay:

- Performance bonus

**Experience**:

- total work: 1 year (preferred)

**Speak with the employer**

+91-XXXXXXXXXX

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