Customer Service Advisor
3 days ago
We are looking for a personable service advisor to act as the liaison between our customers and service technicians. The service advisor's responsibilities include greeting customers, listening to requests, scheduling appointments, estimating costs, verifying insurance, conducting inspections, and test driving cars. The service advisor will ensure customer service by working with customers to determine their vehicle issues and problems, determining the repair timeline, and working with technicians to convey the customers' concerns with accurate repair descriptions.
**Salary**: ₹25,000.00 - ₹40,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Internet reimbursement
- Leave encashment
- Provident Fund
Schedule:
- Day shift
Ability to commute/relocate:
- Paragpur, Jalandhar - 144001, Punjab: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Diploma (preferred)
**Experience**:
- total work: 4 years (preferred)
- Customer service: 3 years (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
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