Technology Support Iii
15 hours ago
**JOB DESCRIPTION**
Join our dynamic team to elevate your cloud management skills and drive impactful solutions.
As a CTIM AWS and Databricks LOB SRE-Platform Operations member, you will manage cloud infrastructure, provide daily support, and collaborate with technology teams to resolve issues efficiently. Your expertise in AWS and Python is crucial for success in this role.
**Responsibilities**:
- Act as the first point of contact for AWS & Databricks inquiries or issues.
- Collaborate with technology teams to enhance automation within AWS.
- Identify and implement cost optimization strategies in AWS.
- Focus on continuous service improvement and efficiency enhancement.
- Manage stakeholder communication during technology incidents.
- Document support processes and FAQs to address knowledge gaps.
- Foster relationships with SRE Technology teams and business user community.
**Required Qualifications, Capabilities, and Skills**
- Formal training or certification in software engineering concepts and 3+ years of applied experience.
- Expertise in performing a Data Engineer role. along with good experience of programming with Python/Scala, Spark.
- Hands-on experience in AWS migration and implementation.
- Experience with DevOps CI/CD tools (e.g., Git, Jenkins).
- Proficiency in AWS services like EC2, S3, Lambda, RDS, Redshift.
- Strong analytical and problem-solving skills.
- Technical knowledge of Unix/Linux platforms.
- Excellent interpersonal skills and understanding of business processes.
**Preferred Qualifications, Capabilities, and Skills**
- Business domain knowledge in Risk Management, Finance, or Compliance.
- Experience with big data architecture (Hadoop stack).
- Hands-on experience in Databricks for data engineering or SRE roles.
- Familiarity with stream-processing systems like Storm, Spark-Streaming.
**ABOUT US**
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
**ABOUT THE TEAM**
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.
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