Customer Service Representative

5 days ago


Viman Nagar Pune Maharashtra, India Growinity Solutions Full time

Location: Pune

Roles & Responsibilities:

- Inbound Sales: Handle inbound calls, promote products, and convert inquiries into sales.
- Retention: Manage customer accounts, resolve issues, and retain customers.
- Collections: Communicate with customers to collect payments and address concerns.

Eligibility Criteria:

- Qualification: Graduate or Undergraduate.
- Experience: Minimum 6 months of international experience in a BPO.
- Communication: Excellent verbal and written communication skills in English.
- Availability: Immediate joining.

Key Details:

- Shifts: US Rotational Shifts.
- Off Days: Two consecutive weekly offs.
- Salary: Up to ₹5 LPA (₹40,000 in-hand per month).
- Transport: Transport facility available.

Interview Process:
1. HR Round (Virtual)

2. VNA Round (Virtual)

3. Operations Round (Virtual)

Pay: ₹25,000.00 - ₹40,000.00 per month

**Benefits**:

- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Night shift
- Rotational shift

Supplemental Pay:

- Performance bonus
- Shift allowance

Application Question(s):

- Do you have mim 6 months of international voice process experience?

**Language**:

- English (required)

Work Location: In person



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