Service Coordinator

4 days ago


Puducherry Puducherry, India SM Marketing Full time

Job Responsibilities:

- Receive and manage service complaints from customers.
- Allocate service cases to engineers and track completion.
- Collect customer feedback on service quality.
- Prepare and send quotations for additional service requests.
- Follow up on annual maintenance contracts (AMC) and periodic maintenance schedules.
- Coordinate rental payments and manage rental service details.
- Maintain accurate service records and reports.
- Communicate with customers and engineers for smooth service operations.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹12,000.00 - ₹15,000.00 per month

Schedule:

- Day shift
- Weekend availability

Supplemental Pay:

- Performance bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)

Work Location: In person


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