Training Supervisor

5 days ago


Thane, India Shree Balaji Employment Services Pvt Ltd Full time

Conducting product and process training at all levels - telecallers/teamleader/managers.

Conducting quality and training session whenever required.

Managing a team of Quality officers.

Conducting DRA new and refresher training - Debt recovery agent training and Certification.

Ensuring that the feedback and report on quality are shared with Team leaders on a regular basis to understand the gap.

Conducting quality and training sessions whenever required.

Ensuring that the training modules get updated on timely basis.

Maintaining various reports like quality scores - Weekly & Monthly scores.

Conducting motivational training for the team to enhance performance.

**Salary**: Up to ₹33,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Thane, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)


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