
Receptionist/administrator
2 days ago
**Position Overview**
The Receptionist will serve as the first point of contact for clients, visitors, and vendors. This role ensures a professional, welcoming environment and smooth front-desk operations, enabling real estate agents and staff to focus on core activities.
3. **Key Responsibilities**
- **Front Desk Management**:
- Greet visitors and clients in a warm, professional manner
- Answer, screen, and route incoming phone calls; take and relay messages
- Maintain a neat, organized reception area and common spaces
- **Appointment & Calendar Coordination**:
- Schedule, confirm, and track client appointments and property viewings
- Coordinate meeting rooms and virtual call setup as needed
- **Administrative Support**:
- Handle incoming/outgoing mail, courier packages, and office deliveries
- Assist with data entry, filing, record keeping, and document preparation (leases, contracts, flyers)
- Monitor office supplies and place orders proactively
- **Client & Agent Assistance**:
- Provide basic property information and direct more complex queries to agents
- Assist in event coordination like open houses—setting up signage, refreshments, etc.
4. **Qualifications**
- **Education**: High school diploma or equivalent; degree or certification in office administration or real estate is a plus
- **Experience**:
- 1-3 years in a receptionist or administrative role, preferably in real estate or property
- Experience using office and real estate management software (CRM, MLS, Microsoft Office Suite)
5. **Skills & Competencies**
- Excellent organizational skills and ability to multitask in a fast-paced environment
- Proficient in Microsoft Office (Word, Excel, Outlook); familiarity with real estate
- Client-focused mindset—friendly, patient, discreet, and service-oriented
- Attention to detail and basic problem-solving skills
6. **Working Conditions**
- **Office-based**, with occasional after-hours work or weekend shifts to accommodate client appointments
- Able to assist with light physical tasks (e.g., handling mail and supplies)
- Professional attire required
7. **Performance & Growth**
- Monitor appointment metrics, phone response time, and client satisfaction
- Opportunities to advance to roles such as Office Administrator, Real Estate Assistant, or Property Coordinator
**Compensation & Benefits**
- Competitive salary, commensurate with experience.
Schedule:
- Day shift
**Language**:
- English (preferred)
Work Location: In person
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