Telecaller

2 days ago


BHEL Township Hyderabad Telangana, India Harmony Honda Full time

A telecaller is a company representative who makes phone calls to potential and existing customers to promote products and services, resolve issues, and generate sales. They may also be called a telemarketer or telephone sales representative. Responsibilities
- **Make calls**: Make outbound calls to potential customers and inbound calls to existing customers
- **Promote products**: Explain the benefits of products or services and encourage customers to make purchases
- **Resolve issues**: Handle customer concerns or complaints and provide accurate information
- **Build relationships**: Foster relationships with existing customers and build rapport with potential customers
- **Maintain records**: Keep accurate records of customer interactions and update the database
- **Report**: Make reports and documentation based on conversations and share them with the team lead
- **Follow up**: Follow up with customers who have shown interest in the company's products or services
- **Transfer opportunities**: Transfer opportunities to the relevant department for further action

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Health insurance
- Leave encashment
- Provident Fund

Schedule:

- Day shift
- Morning shift

Supplemental Pay:

- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- tele caller: 1 year (preferred)

**Language**:

- Hindi (required)
- English (required)

Work Location: In person


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