Collection Executive

2 weeks ago

Andheri East Mumbai Maharashtra, India Fatakpay Full time

Collect overdue payments for Short -term loans, particularly focusing on cases with DPD above 60 days.
- Manage a portfolio of accounts and develop strategies to recover outstanding amounts while adhering to regulatory guidelines.
- Build and maintain positive relationships with borrowers to encourage timely payments and resolve issues or disputes.
- Prepare and submit daily collection reports and update the system with accurate information on each visit.
- Effectively communicate with the Collections Manager and provide regular updates on collection activities.
- Ensure compliance with company policies and industry regulations during the collection process.
- Use negotiation and persuasion skills to secure repayment commitments from delinquent borrowers.
- Contacting customers and informing them of their overdue bills.
- Advising customers on their payment options and suggesting methods of payments. Negotiating suitable payment plans. Maintaining customer payment records.

Pay: From ₹18,000.00 per month

**Benefits**:

- Health insurance
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Fixed shift

Supplemental Pay:

- Overtime pay
- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person

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