Collection Executive

1 week ago

Andheri Mumbai Maharashtra, India M 5 CONTINENT LOGISTICS SOLUTION (p).ltd. Full time

Key Skills:

- Good communication skills
- Excellent negotiating skills
- Knowledge of payment plans and accounting procedures
- Knowledge of office and accounting software
- Patience and resilience

Qualification:

- Minimum graduate or equivalent.

Gender Preference:

- Male

**Responsibilities**:
1 Contact customers to collect outstanding payments.

2 Utilize excellent communication and negotiation skills to resolve payment issues and ensure timely collection.

3 Maintain accurate records of customer interactions, transactions, and payment status.

4 Provide customers with information on payment plans, methods, and options.

5 Coordinate with internal teams to address customer queries and resolve disputes.

6 Collaborate with accounting personnel to reconcile accounts and ensure accuracy.

7 Utilize office and accounting software to manage and track collection activities.

8 Follow up on overdue accounts and implement appropriate collection strategies.

9 Identify and report potential credit risks to management.

10 Maintain professionalism and positive customer relationships throughout the collection process.

**Requirements**:
Minimum graduation or equivalent qualification.

1-2 years of relevant experience, preferably in the courier industry.

Strong communication skills to effectively interact with customers.

Excellent negotiating skills to resolve payment issues and collect outstanding dues.

Knowledge of payment plans, accounting procedures, and office software.

Patience and resilience to handle difficult situations and challenging customers.

Ability to work independently and meet collection targets.

Detail-oriented with good organizational and time management skills.

Note: This job description is a general outline of the key responsibilities and qualifications required for the position. The specific duties and requirements may vary depending on the company's needs and policies.

**Salary**: ₹18,000.00 - ₹20,000.00 per month

**Benefits**:

- Flexible schedule
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Andheri (East), Mumbai-59.: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (required)

Work Location: In person

**Speak with the employer**
+91 8130393303

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