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Academic Counselor

3 weeks ago

Malappuram, India RedTeam Hacker Academy Full time

**Role Overview**:
Position: Academic Counselor

Department: Business Development/Sales

Job type: Full time

Work mode: Work from Office

Work Schedule: 6 days a week, 9.30 am to 6.30 pm (with flexibility for client interactions)

**About Us**:
**RedTeam Hacker Academy** is an all-around cybersecurity training company that delivers an extensive hands-on understanding of diverse cyber and information security domains. Focused to produce cybersecurity experts with 360-degree skills to combat security threats across the internet, cloud, and organizations. RedTeam Hacker Academy is an eminent security training provider dedicated to bridge the cybersecurity skill gap through implementation-centric learning programs designed by certified security experts.

**Key Responsibilities**:

- Initiate counseling calls to assigned leads and understand their learning needs and goals.
- Provide detailed information about our ethical hacking and cybersecurity programs.
- Recommend suitable courses and guide students through the enrollment process.
- Perform timely follow-ups to facilitate admissions and ensure conversions.
- Conduct outbound sales calls to potential customers and present our products and services effectively.
- Build and maintain strong relationships with students and ensure a positive learning experience.
- Maintain accurate and up-to-date records of student interactions and progress in the CRM system.
- Ensure timely and effective communication with leads to maximize engagement.
- Meet and exceed monthly counseling and enrollment targets.

**Requirements**:

- 1-2 years of experience in academic counseling, sales, or a similar role (experience in EdTech is preferred).
- Strong communication and interpersonal skills.
- Ability to explain course features clearly and persuasively.
- Comfortable handling calls and managing follow-ups efficiently.
- Basic understanding of cybersecurity concepts or interest in learning.
- Target-driven mindset with a student-first approach.
- Familiarity with CRM tools and maintaining detailed records.

**What We Offer**:

- Opportunity to work in a fast-paced and rapidly growing EdTech environment.
- Exposure to the dynamic and in-demand field of ethical hacking and cybersecurity.
- Supportive work culture with opportunities for growth and learning.
- Attractive performance-based incentives and career development opportunities.

**Job Types**: Full-time, Permanent

Pay: Up to ₹30,000.00 per month

**Benefits**:

- Cell phone reimbursement

Work Location: In person