Team Member Extended Warranty Claims Non Motor
1 week ago
**All Risk Claims Management**:
- Implement Claims SOP within the team and service network and ensure adherence of the same in region
- Monitoring day to day claims activities and ensure claim settlement as per agreed TAT at region
- Guide and direct the team member in handling critical claims
- End to End claims processing, approving/repudiating claims considering policy terms and conditions
- Ensure up to date data entry in Claims Module by ASPs/Self and team members and document collections required for claims processing
- Interact with Service Providers’/logistic partners for timely service delivery and monitor service providers payments
- Updating customers about the claim’s status
- **ACS Control and Loss Minimization**:
- Monitor the ACS of the region and take corrective actions to reduce the same whenever required by controlling total loss percentage, improving repair rate, negotiating with ASPs ( Authorized Service Providers ) to control repair cost and reduce repeat repairs
- Periodic ASP audits for the region
- Implement Salvage Management SOP and drive salvage collection processes on monthly basis at region
- **Customer grievance management**:
- Ensure customer grievance to be addressed at top most priority and resolve the same within the set TAT laid down by department/organization
- Resolve complaints by interacting with stakeholders like customer/ASP/CFU team/Line Manager etc.
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Warranty Incharge
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Warranty Executive
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Warranty Executive
2 weeks ago
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Warranty Incharge
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Warranty Incharge
1 week ago
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Warranty Incharge
3 hours ago
Kochi, Kerala, India EINSATZ Technologies Full timeA Warranty In-charge manages warranty claims and spare parts replaced under warranty. He is responsible for taking all major warranty decisions as per the OEM guidelines/ manual. Prior experience in commercial vehicles are preferred. Minimum 7 years of experience required. Location is Ernakulam **Job Types**: Full-time, Permanent Pay: ₹28,000.00 -...
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Junior Executive-motor Od Claims
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Medical Insurance Claims Processor
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Information Technology Infrastructure Engineer
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