Front Desk Receptionist

5 days ago

Piplod Surat Gujarat, India Prizam Alliance Pvt. Ltd. Full time

**Job Summary**:
The Front Desk Executive serves as the first point of contact for all visitors and callers to the organization. This role requires a friendly, professional, and highly organized individual who can efficiently manage reception duties while providing exceptional customer service. The Front Desk Executive will be responsible for greeting visitors, managing phone calls, handling inquiries, and performing various administrative tasks to support the smooth operation of the office.

**Key Responsibilities**:
**Reception Management**:

- Greet visitors warmly and ensure they are comfortable.
- Answer, screen, and forward incoming phone calls.
- Maintain a tidy and presentable reception area.

**Visitor Coordination**:

- Manage visitor logs and issue visitor badges.
- Notify staff of visitor arrivals.
- Handle visitor queries and direct them to the appropriate person or department.

**Administrative Support**:

- Manage incoming and outgoing mail and packages.
- Schedule and coordinate meetings, appointments, and conference room bookings.
- Assist in the preparation of meeting rooms.
- Maintain office supplies inventory and order as necessary.
- Perform basic clerical duties, such as data entry, photocopying, and filing.

**Customer Service**:

- Provide exceptional customer service to clients, vendors, and employees.
- Address and resolve basic customer service issues and escalate more complex issues to the appropriate person or department.

**Communication**:

- Communicate effectively with staff, clients, and visitors.
- Distribute internal communications and announcements.

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Health insurance
- Leave encashment
- Paid sick time
- Provident Fund

Schedule:

- Day shift

Work Location: In person

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