
Quality Monitor
6 hours ago
**Profile :Training Quality Analyst/ E -Learning Quality Analyst**
**Experience - 6 months - 2 years**
**Salary up to -4LPA**
**Hybrid**
**Job Summary**: As a Quality Analyst in our EdTech and training organization, you will ensure the delivery of high-quality learning materials, processes, and customer experiences. You will assess the quality of our digital content, training modules, ensuring alignment with organizational standards and learner expectations.
**Key Responsibilities**:
**Content Quality Review: Analyze** and evaluate the quality of e-learning modules, videos, and recorded sessions for errors, consistency, and adherence to standards and provide feedback for improvement.
**Process Audit: Monitor** and assess training delivery to ensure they follow defined quality guidelines.
**Performance Analysis**:Evaluate trainer and customer support performance through recorded sessions, feedback forms, and audits and share insights and improvement suggestions with the concerned teams.
**Skills and Qualifications**:
1. Bachelor’s degree in any discipline (preferred: education, engineering, computer science, or business).
2. Basic understanding of e-learning tools and platforms.
3. Proficiency in MS Office or Google Workspace (Word, Excel, PowerPoint).
4. Strong verbal and written communication skills.
5. Preferred but Not Mandatory-Familiarity with Learning Management Systems (LMS)
**Job Types**: Full-time, Permanent
Pay: ₹25,000.00 - ₹30,000.00 per month
**Benefits**:
- Flexible schedule
- Health insurance
- Provident Fund
Schedule:
- Day shift
Ability to commute/relocate:
- Noida Sector 16, Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- What is your current CTC ?
**Experience**:
- Quality Monitoring: 1 year (required)
- Quality assurance: 1 year (required)
- Training quality Analysis: 1 year (required)
**Language**:
- English (required)
Work Location: In person
**Speak with the employer**
+91 8882179274
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