Jira Administrator
5 days ago
Job Description:
Job Description - Jira Administrator Role SummarySupport the Jira Consultant with hands-on configuration tasks, lead UAT test cycles, conduct end-user/admin training, and own post-go-live stabilization and handover activities.Key Responsibilities
- Assist in configuring workflows, custom fields, screens, and permissions
- Execute UAT test scenarios, document defects, and coordinate fixes
- Deliver targeted training sessions for requesters, reviewers, and admins
- Create quick-reference guides, process flow diagrams, and training videos
- Monitor the Jira environment during hypercare; triage and resolve issues
- Transition system knowledge and configuration ownership to client admins
Qualifications & Skills
- Bachelor’s degree in a technical or business discipline
- 2+ years as a Jira Administrator or Atlassian support role
- Strong understanding of Jira Service Management concepts (workflows, SLAs, forms)
- Excellent trainer and documenter, with the ability to simplify complex configs
- Responsive problem-solver during go-live and post-implementation support
**Job Types**: Full-time, Contractual / Temporary
Contract length: 3 months
Pay: ₹500,000.00 - ₹1,314,870.57 per year
Work Location: In person
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