Guest Relation Executive

3 days ago

Delhi Delhi, India Sundaram Steels Pvt. Ltd. Full time

**Client Reception and Engagement**
- Greet and welcome clients and visitors, ensuring a warm and professional first impression that reflects the company’s brand and values.
- Manage the front desk by answering phone calls, responding to inquiries, and directing clients to the appropriate department or staff member.
- Maintain a visitor log, ensuring accurate records of appointments and client visits.
- Offer beverages or refreshments to clients upon arrival and ensure their comfort while they wait.
- Engage with clients in a courteous manner, addressing their needs or queries and providing them with relevant information about the company’s products or services.

**Appointment Coordination and Scheduling**
- Manage appointment calendars for sales associates, designers, or managers, ensuring meetings are scheduled efficiently and without conflicts.
- Coordinate with the sales and design teams to ensure client meetings run smoothly, including preparing meeting rooms and materials.
- Send appointment reminders and follow-ups to clients, ensuring they are informed and reminded of upcoming engagements.
- Assist in organizing client appointments with interior designers, ensuring alignment with project timelines and availability.

**Administrative and Support Functions**
- Handle basic administrative tasks such as filing, data entry, and maintaining front desk records.
- Ensure that brochures, catalogs, and other promotional materials are readily available at the front desk for clients to review.
- Manage incoming and outgoing mail and deliveries, ensuring timely distribution to the appropriate departments.
- Coordinate office supply orders, ensuring that the front desk and meeting areas are well-stocked with necessary items.

**Communication and Coordination**
- Act as a liaison between clients and the sales, design, and operations teams, ensuring clear communication and seamless handovers.
- Provide basic information about the company’s products, services, and design philosophy to clients when required.
- Assist in managing internal communication by forwarding messages and coordinating with relevant departments to ensure timely responses.
- Keep track of customer feedback, complaints, or requests, and relay them to the appropriate department for resolution.

**Recurring Tasks**
- Ensure the front desk and reception area are always clean, organized, and professionally presented.
- Regularly update the client database with new information obtained from client visits or inquiries.
- Assist with general office duties, such as photocopying, printing, and scanning documents.
- Assist in organizing small in-store events, ensuring all client-facing materials are prepared.

Pay: ₹30,000.00 - ₹35,000.00 per month

Schedule:

- Day shift

**Experience**:

- Guest relations: 3 years (required)

Work Location: In person

  • Guest Relation Executive

    1 week ago

    Delhi, Delhi, India ConsultantKart.com Full time

    **Job Title: Guest Relation Executive** **Department**: Front Office / Guest Services **Reports To**: Front Office Manager / Guest Relations Manager **Location**: [Hotel/Resort Name], [City, Country] **Industry**: Hospitality / Hotel **Job Summary**: **Key Responsibilities**: - Welcome guests warmly and assist with check-in/check-out processes. - Handle...

  • Guest Relations Executive

    1 week ago

    Delhi, India Vianaar Homes Full time

    The Guest Relations Executive role is crucial in maintaining our service standards and ensuring guest satisfaction. The key responsibilities for this position include:Managing Guest Interactions: Addressing guest concerns effectively, both pre-booking and post-booking.Inventory Management of Properties: Overseeing the inventory of all property-related...

  • Guest Relations Executive

    1 week ago

    Delhi, India Neoteric Properties Full time

    Job Title: Guest Relations ExecutiveDepartment: Sales & Client ExperienceReports to: Relationship ManagerPosition SummaryWe are looking for a smart and polite Guest Relations Executive (GRE) to welcome and assist clients at our real estate project site.You will ensure a pleasant experience for every visitor and support the Relationship Manager in client...

  • Guest Relation Executive

    1 week ago

    Dwarka, Delhi, Delhi, India PVR INOX Limited Full time

    Join PVR INOX as a Guest Relation Executive (GRE) **Location**: Delhi **Experience**: 1-2 years in Hospitality/Retail/Service **Qualification**: Graduate in Hotel Management (preferred) **Responsibilities**: 1. Welcome and assist guests to ensure a memorable cinema experience. 2. Handle guest queries with warmth, efficiency, and professionalism. 3....

  • Guest Relation Executive

    2 weeks ago

    Janpath, Delhi, Delhi, India CRC Hospitality Full time

    1. **Guest Reception & Greeting** - Warmly welcome and greet all guests upon arrival. - Create a positive first impression with a friendly, professional attitude. - Escort guests to their tables and ensure they are comfortably seated. 2. **Reservation Management** - Manage and confirm reservations (via phone, online, or in-person). - Maintain accurate...

  • Guest Relations Executive

    7 days ago

    New Delhi, India Neoteric Properties Full time

    Job Title: Guest Relations Executive Department: Sales & Client Experience Reports to: Relationship ManagerPosition Summary We are looking for a smart and polite Guest Relations Executive (GRE) to welcome and assist clients at our real estate project site. You will ensure a pleasant experience for every visitor and support the Relationship Manager in client...

  • Guest Relations Executive

    1 week ago

    New Delhi, India Vianaar Homes Full time

    The Guest Relations Executive role is crucial in maintaining our service standards and ensuring guest satisfaction. The key responsibilities for this position include:Managing Guest Interactions: Addressing guest concerns effectively, both pre-booking and post-booking.Inventory Management of Properties: Overseeing the inventory of all property-related items,...

  • Guest Relations Executive

    1 week ago

    New Delhi, India Vianaar Homes Full time

    The Guest Relations Executive role is crucial in maintaining our service standards and ensuring guest satisfaction. The key responsibilities for this position include:Managing Guest Interactions: Addressing guest concerns effectively, both pre-booking and post-booking.Inventory Management of Properties: Overseeing the inventory of all property-related items,...

  • Guest Relations Executive

    1 day ago

    New Delhi, India goSTOPS Full time

    Job Title: Guest Relations Executive / Senior Guest Relations ExecutiveLocation: Nainital / Mukteshwar / MussoorieWe are looking for a Guest Relations Executive / Senior Guest Relations Executive to join our team at goSTOPS, India's fastest-growing backpacker hostel brand. As a key member of the team, you will be responsible for ensuring an exceptional guest...

  • Guest Relations Executive

    1 week ago

    New Delhi, India Vianaar Homes Full time

    The Guest Relations Executive role is crucial in maintaining our service standards and ensuring guest satisfaction. The key responsibilities for this position include: Managing Guest Interactions: Addressing guest concerns effectively, both pre-booking and post-booking. Inventory Management of Properties: Overseeing the inventory of all property-related...